Chief of Staff

3 weeks ago


London, United Kingdom Stealth Startup (Consumer Health) Full time

We’re building a new consumer health brand from day zero. The category is proven but stale, and we’re setting out to build the brand that redefines it.After six months of R&D, we’ve developed a ground-breaking product that’s set to outperform the leading brand in our space. But a great product isn’t enough. To execute at the level we’re aiming for, we need a Chief of Staff who can operate as an extension of the CEO - solving problems, shaping strategy, and driving the highest-leverage priorities across the business.This is a rare opportunity to sit at the centre of a new venture from day one. You’ll run mission-critical projects, clear bottlenecks, and make the whole machine move faster. High trust. High autonomy. High impact.You’ll work directly with a proven founding team with deep experience across consumer, brand, and health-tech. Our strong roster of investors includes the leading VCs behind Monzo, Butternut Box, Revolut and Diptyque.Culture first: do we match up?As an early stage business our success will be defined by the early team that shape everything we do from day one. This is a founding-team role, meaning we’re looking for founder-level energy - and we’re matching that with meaningful autonomy and significant equity. We move fast, we back each other, and we have fun doing it.What does a founding team member look like?Unbelievably proactive: always hunting for the highest-value work that moves the needle.Relentlessly determined: challenges are inevitable; we run through walls to overcome them.Gets things done: in a small team, nothing happens until you make it happen.Resourceful: we outthink and out-create the big players with ingenuity and hustle.Raises the bar: everything you touch improves the standard.What You’ll DoYou’ll be the CEO’s strategic partner - the person who makes the company smarter, faster, and more effective. You’ll:Run special projects end-to-end: Own the highest-value projects in the business — from data analysis to product experiments to running focus groups.Be the company’s problem-solver-in-chief: Take charge of the company’s highest-impact problems — no matter the function, you step in and solve what matters most.Drive strategic planning: Turn ideas into crisp plans and execution roadmaps.Operate as an extension of the CEO: Keep the CEO focused on the highest-leverage work by clearing noise, simplifying decisions, and unblocking teams.Build systems: Create the operating routines, processes, and dashboards that help us scale with discipline.Do whatever the business needs: supply chain, modelling, ops, marketing tests — you’ll jump in, take ownership fast, and get it done.Run cross-functional initiatives: Pull together people, data, and resources to ensure critical workstreams move with speed and quality.Support investor relations: Own prep for board meetings, fundraising materials, and strategic updates.Who You AreConsulting-grade operator: 3+ years in a rigorous, fast-paced setting (consulting, PE/VC, strategy or ops).Extreme ownership mindset: thrives with autonomy; doesn’t need direction to add value.Exceptionally organised: you can manage multiple workstreams without dropping detail.Analytical: fluent in numbers, comfortable with financial models, metrics, and dashboards.Project management: strong project management skills, able to effectively multitask and prioritise.Clear communicator: distils complex ideas into simple, actionable decisions.Commercially minded: understands business models and value drivers — especially how CAC, LTV, and contribution margin shape the engine.Calm under pressure: early-stage chaos energises you, not overwhelms you.AI-native: uses AI as leverage to move faster and think at higher resolution.Benefits💷 Competitive salary💰 Signifiant equity that will deliver life-changing returns if we achieve our goals☀️ 25 days paid holiday + bank holidays🔁 Holiday rollover🦷 Unlimited free Life Supplies products🎉 Regular team socials🥐 Weekly team breakfasts🖥️ WFH on a Wednesday (rest of week at our Camden office)🏠 Quarterly WFH weeks + 5 ‘work from anywhere’ days a year📈 Access to our investor and advisor network which includes the people behind brands such as Diptyque, Glossier, Monzo and Butternut Box


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