Housekeeper/Receptionist (TKH135)

Part-timeWeekends availability is required2 days per weekTasksTo actively detect guests needs and resolve themTo Ensure the security of the building and guestsTo serve guests by any means of communication they requireTo ensure smooth check-in and check-out tasksTo maintain updated records of bookings and payments in our Property Management SystemTo deal with special requests from guestsTo respond to guests complaints in a timely and professional manner and contact necessary staff to solve problems that ariseTo keep track of repeating issues and convey them to the Operations Manager or the housekeeping staffTo oversee maintenance and repairs in individual rooms and common areas.To place supply orders when necessaryTo set up restaurant for breakfastTo prepare and serve healthy breakfast and afternoon teaTo ensure all rooms are clean tidy and fully furnished to accommodate guests needTo liaise with housekeeping staff to ensure basic housekeeping duties are provided including replacing linens changing and arranging the towels emptying trash restocking toilet supplies cleaning toilets vacuuming dusting sweeping and mopping tie floors cleaning glass and windows and rearranging the room after guests check outTo ensure dirty linens are transported to correct area to be cleaned and to restocks areas with clean linensProvide basic housekeeping duties including replacing linens changing and arranging the towels emptying and sanitising bins restocking toiletries in an orderly manner vacuuming dusting and rearranging the room after guests check outClean rooms and public areas including vacuuming dusting removing cobwebs cleaning blinds and curtains (where necessary arrange washing and ironing) picking up larger objects off the floor cleaning glass and windows spot cleaning partition doors electrical outlets walls and sideboards sweeping and mopping the floors and cleaning toiletsClean communal areas as and when required collaborate closely with Property Manager and Maintenance Personnel in doing soUse the cleaning app and send pictures of the cleaningsTo conduct a check-out inspectionTo report any issue detectedTo accurately estimate cleaning hours obtain required information from Property Management SystemTo ensure supplies are available as necessaryTo transport dirty linens to correct areas to be cleaned and to restock areas with clean linens.To ensure gardens look fully tidy and clean at all timesTo ensure paved areas/slabs to be weed-free at all timeEnsure all rooms are immaculate orderly and fully furnished to accommodate guests comfortProvide basic housekeeping duties including replacing linens changing and arranging the towels emptying and sanitising bins restocking toiletries in an orderly manner vacuuming dusting and rearranging the room after guests check outClean rooms and public areas including vacuuming dusting removing cobwebs cleaning blinds and curtains (where necessary arrange washing and ironing) picking up larger objects off the floor cleaning glass and windows spot cleaning partition doors electrical outlets walls and sideboards sweeping and mopping the floors and cleaning toiletsClean communal areas as and when required collaborate closely with Property Manager and Maintenance Personnel in doing soUse the cleaning app and send pictures of the cleaningsTo conduct a check-out inspectionTo report any issue detectedTo accurately estimate cleaning hours obtain required information from Property Management SystemTo ensure supplies are available as necessaryTo transport dirty linens to correct areas to be cleaned and to restock areas with clean linens.To ensure gardens look fully tidy and clean at all timesTo ensure paved areas/slabs to be weed-free at all timeSend reports to OE upon requestCommunicate with the remote team on DiscordParticipate in weekly meetingsRequirementsCompetencies:EfficiencyHonesty/integrityAttention to detailProactivityEnthusiasmHigh standardsFlexibilityDocuments:ID CardProof of address Key Skills Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Environmental Services,Laundry,Residential Cleaning,Cleaning Experience,Sanitation,Custodial Experience,Commercial Cleaning Employment Type : Full Time Experience: years Vacancy: 1