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Group Production Administrator

2 months ago

Addlestone, United Kingdom Crest Nicholson plc Full time

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.


Crest Nicholson have an exciting opportunity for an experienced Administrator / Document Controller to join our Special Projects team as a Group Production Administrator on a Fixed Term Contract Basis.


Key Duties & Responsibilities involved:


  • DLUHC data, Master Schedule – excel – strong attention to detail and focus on data with the ability to filter through relevant information when needed by team members. Needs a good understanding of what the schedules show and why - and how to use the data in support of the team.
  • Building Safety Inbox – email – good communication and customer care with mortgage letters. Time management on making sure a response goes back to the customer within 10 working days. Communication with project managers/project lead on information on queried buildings.
  • Written communication – ability to draft simple letters in good English (for subsequent checking by the team ahead of issuing).
  • Presentable – sometimes attends external Teams meetings with Government in support of ND when discussing data returns.
  • Confident enough to be sufficiently persistent with team members to get things out of them when required.
  • Make telephone call to/receive calls from customers, management companies etc. Organise internal and external meetings.
  • COINS – finance/invoicing – liaising with line manager and project managers/project lead on updating POs to the correct finance. Cross checking fee proposals, schedule 3s and emails to ensure that correct information is provided. Being able to raise payments with accounts and matching outstanding invoices to the correct PO and sending to accounts for processing.
  • Administration – good time management and organisation skills in helping the team with setting and liaising with external consultants for meetings. Again, good customer care and communication skills for when reception forward call to the building safety team. Standard information on the SRTs to ensure that any simple questions regarding our buildings in scope can be answered. Organisation skills in filing away important documents when received i.e. email correspondence, consultant proposals, agreements etc.
  • Replicon – being able to monitor team members recording hours on projects and downloading reports weekly.
  • Grapevine – act as Special Projects’ administrator for Policy Hub/Grapevine.



The Company


Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities.


We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings.


Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive.



As an employer of choice, we offer an extensive range of benefits, to include:

  • Competitive salary
  • Company bonus scheme
  • Private pension up to 7.5%
  • Private healthcare and cash plan options
  • 28 days' annual leave
  • Cycle to work scheme
  • Share save scheme
  • Gym membership discounts



We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.