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Collections Manager
3 months ago
Collections Manager
Purpose of Role
Our client is a growing and reputable financial services lender who has provided superior service to individual and business customers for the last 30+ years. They have recently won several awards and offer a forward thinking culture to their 600+ employees. They are in a brilliant position to focus on increasing turnover in the next 5 years and are looking for ambitious individuals to join their journey.
Due to growth, they now have a new position for an Collections Manager to manage their portfolio of Customers. This is a brilliant opportunity for someone who is successful within Collections; utilising your communication and strategic mind-set to develop these relationships. Ultimately you will have ownership of these accounts and overdue payments. This team will continue to grow over the next 2-3 years which will ultimately enable you to have brilliant career growth and opportunity.
Principal Accountabilities of the Collections Manager
- Managing a portfolio of delinquent accounts and accounts in workout/recovery by implementing a repayment or recovery strategy on both a portfolio and individual customer basis.
- Supervising the Collections Team to bring delinquent customer agreements up to date.
- Completing site visits to distressed customers, complete a review and assessment of the current position and where necessary consider an appropriate work out plan.
