Food & Beverage Manager

4 weeks ago

County Durham, United Kingdom Delta Hotels Durham Royal County Full time

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.

JOB SUMMARY

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.

CANDIDATE PROFILE

Education and Experience

* High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Developing and Maintaining Budgets

* Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.

* Maintains a positive cost management index for kitchen and restaurant operations.

* Utilizes budgets to understand financial objectives.

Leading Food and Beverage Team

* Manages the Food and Beverage departments (not catering sales).

* Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

* Oversees all culinary, restaurant, beverage and room service operations.

* Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

* Provides excellent customer service to all employees.

* Responds quickly and proactively to employee's concerns.

* Provides a learning atmosphere with a focus on continuous improvement.

* Provides proactive coaching and counseling to team members.

* Encourages and builds mutual trust, respect, and cooperation among team members.

* Monitors and maintains the productivity level of employees.

* Develops specific goals and plans to prioritize, organize, and accomplish work.

* Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

* Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.

Ensuring Exceptional Customer Service

* Provides excellent customer service.

* Responds quickly and proactively to guest's concerns.

* Understands the brand's service culture.

* Drives alignment of all employees, team leaders and managers to the brand's service culture.

* Sets service expectations for all guests internally and externally.

* Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.

* Verifies all banquet functions are up to standard and exceed guest's expectations.

* Provides services that are above and beyond for customer satisfaction and retention.

* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

* Serves as a role model to demonstrate appropriate behaviors.

* Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.

Managing and Conducting Human Resource Activities

* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

* Conducts performance reviews in a timely manner.

* Promotes both Guarantee of Fair Treatment and Open Door policies.

* Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

* Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.

* Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.

Additional Responsibilities

* Complies with all corporate accounting procedures.

* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

* Analyzes information and evaluates results to choose the best solution and solve problems.

* Drives effective departmental communication and information systems through logs, department meetings and property meetings.



Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


AMRT1_UKCT

  • Food & Beverage Manager

    1 month ago

    County Durham, County Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on...

  • Food & Beverage Manager

    2 weeks ago

    County Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's...

  • Food and Beverage Operations Manager

    1 month ago

    Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Job SummaryDelta Hotels Durham Royal County is seeking a highly skilled Food and Beverage Operations Manager to oversee all culinary, restaurant, and beverage operations. This key role is responsible for ensuring exceptional guest satisfaction, maintaining high standards, and meeting or exceeding financial goals.The ideal candidate will have a strong...

  • Food and Beverage Operations Manager

    4 weeks ago

    Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels Durham Royal County is seeking a highly skilled Food and Beverage Operations Manager to oversee all culinary, restaurant, and beverage operations. This key role is responsible for ensuring exceptional guest satisfaction, maintaining high standards, and meeting or exceeding financial goals.Key Responsibilities:Develop and implement business plans...

  • Food and Beverage Director

    2 weeks ago

    Durham, Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Job SummaryThe Food and Beverage Manager is responsible for overseeing all culinary, restaurant, and beverage operations at Delta Hotels Durham Royal County. This includes managing guest and employee satisfaction, maintaining standards, and meeting or exceeding financial goals.Key ResponsibilitiesDeveloping and Maintaining BudgetsDevelop and manage all...

  • Food and Beverage Assistant

    5 months ago

    Durham, United Kingdom The Curious Mr Fox Durham Full time

    '''Duties''' - Assist with food and beverage preparation and service - Take customer orders and deliver them accurately and efficiently - Provide excellent customer service, ensuring customer satisfaction - Maintain cleanliness and organization of the dining area - Follow food safety guidelines and ensure proper handling of food and beverages - Assist with...

  • Food & Beverage Supervisor

    5 months ago

    Durham, United Kingdom Bannatyne Full time

    **Food & Beverage Supervisor**: Location Durham Department: Cafe / Bar Job type: Permanent **Salary**: £12.00 Job ref: 036221 Published: about 4 hours ago Job Title : Food & Beverage Supervisor Hours : 40 hours per week Rate of Pay : £12.00 per hour Location : Durham About the Role A friendly and enthusiastic person is required to ensure the...

  • Food and Beverage Attendant

    5 months ago

    Durham, United Kingdom Delta Hotels Durham Royal County Full time

    Delta Hotels Durham Royal County are hiring a **Food and Beverage Attendant**. Become part of the unique story of Delta Hotels Durham Royal County, which first opened its doors in 1815 and, to this day, sits proudly at the heart of this vibrant city. We are steak experts, passionate about seasonality and using the freshest produce and we offer craft beers...

  • Food & Beverage Supervisor

    5 months ago

    Durham, United Kingdom Delta by Marriott Durham Full time

    *** Assisting the food and beverage manager with supervising all areas of the operation; restaurant, bar, coffee shop, events and room service. Ensure staff are working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including...

  • Food and Beverage Supervisor

    5 months ago

    Durham, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: Competitive. **Job Number** 24088277 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working...

  • Food Service Associate

    1 month ago

    County Antrim, United Kingdom Reed Hospitality & Leisure Full time

    Job Title: Food Beverage AssistantReed Hospitality & Leisure is seeking a skilled and enthusiastic Food Beverage Assistant to join our team.Responsibilities:Provide exceptional customer service in the serving of food and drink.Set up the bar counter and food service area according to company procedures.Meet and greet customers, take food and drink orders,...

  • Food Safety Systems Manager

    3 weeks ago

    County Durham, United Kingdom The Sterling Choice Full time

    The Sterling Choice is seeking a detail-oriented Food Safety Technician to join the technical team in County Durham. This role involves managing food safety, environmental, and facility systems for the site, ensuring ongoing compliance with regulatory bodies, and maintaining high standards in safety, environmental stewardship, and facility upkeep.Key...

  • Casual Food

    5 months ago

    Durham, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: Up to £11.68 per hour. **Job Number** 24017002 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing...

  • Food & Beverage Associate: Casual (Uk)

    6 months ago

    Durham, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary Range: £5.92-£11.68 per hour. **Job Number** 23143875 **Job Category** Food and Beverage & Culinary **Location** Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete...

  • Food Safety Technician

    3 weeks ago

    County Durham, United Kingdom The Sterling Choice Full time

    Food Safety Technician  Monday- Friday  I am recruiting on behalf of a client in County Durham who are seeking a detail-oriented Food Safety Technician to join the technical team. This role involves managing the food safety, environmental, and facility systems for the site, coordinating compliance with all regulatory bodies, and maintaining high...

  • Food and Beverage Supervisor

    6 months ago

    Durham, United Kingdom Durham Delta by Marriott Hotel Full time

    Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO,...

  • Food Safety Technician

    3 weeks ago

    County Durham, United Kingdom The Sterling Choice Full time

    Food Safety Technician Monday- Friday About the Role I am recruiting on behalf of a client in County Durham who are seeking a detail-oriented Food Safety Technician to join the technical team. This role involves managing the food safety, environmental, and facility systems for the site, coordinating compliance with all regulatory bodies, and maintaining...

  • Food Safety Technician

    3 weeks ago

    County Durham, United Kingdom The Sterling Choice Full time

    Food Safety Technician Monday- Friday About the RoleI am recruiting on behalf of a client in County Durham who are seeking a detail-oriented Food Safety Technician to join the technical team. This role involves managing the food safety, environmental, and facility systems for the site, coordinating compliance with all regulatory bodies, and maintaining high...

  • Food Safety Technician

    3 weeks ago

    County Durham, United Kingdom The Sterling Choice Full time

    Food Safety Technician Monday- Friday About the RoleI am recruiting on behalf of a client in County Durham who are seeking a detail-oriented Food Safety Technician to join the technical team. This role involves managing the food safety, environmental, and facility systems for the site, coordinating compliance with all regulatory bodies, and maintaining high...

  • Culinary Development Technologist

    5 days ago

    County Durham, United Kingdom The Foodie Recruiter Ltd Full time

    Culinary Development TechnologistAs this leading food manufacturer continues its successful journey of growth and innovation, it has an opening in its NPD team for a Culinary Development Technologist to join their successful and growing team in a busy department, operating in a innovation-centric, high growth organisation.  With end to end remit to...