Business Travel Consultant

2 days ago


Glasgow, United Kingdom Travel Trade Recruitment Full time

Are you an experienced Business Travel Consultant in Glasgow looking for a new opportunity and seeking a hybrid role (3 days office 2 days home)? My client a reputable Travel Management Company are seeking a Business Travel Consultant to join their team on a hybrid basis but based in Glasgow. If you would like to work Mon-Fri, office hours, with one of the world's leading corporate travel company, this is for you Salary is up to £30k pa plus benefits.

JOB DESCRIPTION:

  • To provide high level customer service to all clients internal and external to the required SLAs and company standards
  • Assist with emergency actions, contingency plans, and out of hours requirements
  • Ensure client travel policies are adhered to correctly
  • To ensure all SLA's and KPI's are consistently met
  • Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
  • To develop and maintain effective working relationships with colleagues in the appropriate offices
  • Ensure that all administration team tasks, both internal/external is of the highest standard
  • Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
  • Offer travel advice for all types of scenarios
  • To be fully conversant in all operational working practices


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