Receptionist

2 weeks ago


Warrington, United Kingdom Proactive Personnel Ltd Full time

Proactive Personnel are currently recruiting for a Receptionist based on behalf of a successful property management and development company with a new development in Warrington town centre. This a great opportunity for someone with reception/concierge experience, this is a permanent position and flexible with working hours.

Main Purpose:

- Greet, welcome and assist all visitors to our building warmly and positively

- Ensure the smooth and efficient operation of the reception area and foyer

- Work positively and proactively with the team and take pride in ensuring a warm, professional and friendly service to all incoming and outgoing tenants, visitors and contractors in all respects.

Key responsibilities:

  • Greet visitors to the building and direct them as appropriate
  • Log visitors and contractors into and out of the building, providing visitors passes as required
  • Ensure the foyer is always clean and well presented
  • Handle and store incoming parcels and tracking accordingly
  • Handle incoming deliveries and notifying relevant members of the team
  • Liaise positively with security staff updating them with any potential issues or concerns
  • Provide assistance to the property team to:

- book cleaners for apartment turnarounds

- attend to resident's queries

- log resident's utility readings (electric, water and council tax) and communicate with utility companies

- communicate access requirements to residents to facilitate completion of maintenance.

  • Provide support to other sites in the Midlands area with new builds and during busy periods
  • Maintain effective records and complete administrative tasks as required including the Active Building portal and Make Ready board
  • Provide regular updates to the Property Manager as required.

Objectives of the role:

  • Achieve excellence in reception services for our buildings and contribute to and contribute to positive customer experience for tenants and visitors
  • Build good working relationships with staff and residents and help to ensure the smooth running of the building
  • Work patiently, positively and proactively to minimise complaints.

The job-holder may be required to carry out other duties as may reasonably be required to assist the team.

37.5 / 40 / 42.5 hours per week (hours to be agreed)

  • 25 days holiday + 8 bank holidays (pro-rated if part time)
  • Employer pension contribution
  • Life Assurance
  • Private Medical Insurance with Vitality
  • Employee Assistance Programme
  • Cycle and Tech Schemes

If you are interested in this role or you would like to know more please apply, or alternatively call Antony at Proactive Personnel Manchester


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