Catering and Barista Assistant

1 month ago


Aberdeen, United Kingdom Compass Group Full time
Job Description

We are excited to welcome a Barista Catering Assistant to join our brand new onshore contract team in Aberdeen. You will work 24.75 hours per week, following a rotating shift pattern to ensure our customers receive top-notch service throughout their visit.

Shift Pattern is as follows:
  • Week 1 - Tuesday, Wednesday & Thursday 6:30am to 3:15pm with flexibility
  • Week 2 Tuesday, Wednesday & Thursday 7am to 3:45pm with flexibility
  • Week 3 Tuesday, Wednesday & Thursday 7am to 3:45pm & Friday 7am to 11am with flexibility
  • Noting, additional hours worked on the Friday in week three will be paid in addition to the contracted hours of 24.75

Key Responsibilities:
  • Provide friendly and professional service to customers, exceeding their expectations whenever possible.
  • Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
  • Assist with food preparation, service, handling, and storage as directed by your Line Manager.
  • Make hot and cold Barista style drinks as requested and ordered
  • Actively seek and pass on customer feedback to improve service quality.
  • Upsell products and demonstrate excellent knowledge of offerings to customers.
  • Participate in continuous improvement efforts to enhance work activities and efficiency.
  • Ensure compliance with health, safety, and hygiene standards at all times.
  • Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.
  • Support stocktaking procedures to minimize waste and ensure efficient inventory management.
  • Assist with loading and unloading supply vehicles as needed.
  • Flexibility to work in other units within a reasonable distance when required.

Who Are You:
  • A confident communicator who can engage with customers and team members alike.
  • Self-motivated and capable of working independently.
  • Committed to providing exceptional customer care with a positive attitude.
  • Enthusiastic about working in a catering environment and maintaining high standards.
  • Adheres to personal hygiene standards and follows safety procedures diligently.
  • Willing to undertake manual cleaning duties as part of the role.
  • Shares knowledge and experiences with team members to foster a collaborative environment.
  • Previous experience in a similar role is preferred.
  • Basic Food Hygiene/level 2 certification is desirable but not essential.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes

Part of Compass Group UK&I, ESS Energy, Government & Infrastructure provide catering and support services in high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

AMRT1_UKCT



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