Associate Tech Specialist
2 weeks ago
Position name: - Associate Tech Specialist
Location: - Milton Keynes, England, United Kingdom
Salary Range 50 to 70K GBP/ Anum.
Job description: -
Responsibilities:
Ensure delivery of quality releases in a timely manner on customer engagements
- Strong teamwork, customer service and organizational skills Ability to retain and convey a positive attitude in challenging circumstances.
- Strong understanding of Salesforce platform, including Sales Cloud, Service Cloud.
- Define test strategies, plans, test cases, tasks, and estimates as well as execute tests to meet stakeholder requirements
- Conduct thorough reviews of functional and technical specifications to develop effective test scenarios and cases.
- Coordinate with the development team to ensure all bug fixes are checked-in; environments are stable and ready for use; customer communication is ongoing and open; and releases are properly tested, documented, and validated
- Strong teamwork, customer service and organizational skills Ability to retain and convey a positive attitude in challenging circumstances.
- Perform in-depth, detailed investigations into quality issues to discover root causes, and then work closely with the development team to develop solutions that resolve the issue
- Work closely with Stakeholders and E2E Design in Workshop’s to understand requirement to develop test specifications and build test cases to test product functionality rigorously and investigate all potential product test failures
- Write functional test scripts, conduct functional testing, capture test results, and validate defect fixes
- Own and deliver on the overall process and reporting including test results delivery, analysis reports, logs, and key metrics
- Actively participate in design and sprint planning sessions offering inputs from a QA perspective
- Produce reports on testing progress for internal and external stakeholders
- Strong Automation experience in Selenium or Robot framework and Python
Experience Required: -
- Strong communication skills to effectively interact with technical and non-technical stakeholders.
- 5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience, especially in B2B implementation
- Strong telecom domain experience including network products SDWAN, CCSDWAN,IPCG2,ICG,AgileConnect,Ethernet
- Strong understanding of testing methodologies, test case development, and the software development life cycle
- Strong experience with test software and tools, such as Jira
- Strong experience in Vlocity CPQ, Service Fulfilment, Sales and Service Cloud
- Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing
- Excellent problem-solving skills and ability to work collaboratively in a fast-paced environment.
- Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing
- Proven delivery experience in a fast-moving, dynamic startup environment
- Trustworthy, team-oriented, and transparent
Desired: -
- Experience working with test automation platforms, such as Selenium and Python or similar
- Salesforce Admin-201 Certification
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