Account Manager

Found in: Talent UK 2A C2 - 2 weeks ago


Liverpool, United Kingdom Blazon Agency Full time

About Blazon Agency:


Founded in 2015, Blazon Agency has emerged as a global leader in product launches and crowdfunding campaigns. We are committed to innovation, working with pioneering companies to initiate some of the most influential product launches globally. Our culture is rooted in innovation, collaboration, and a fervent drive to turn visionary ideas into tangible realities.


Blazon Agency seeks exceptional Account Manager and client services professional to drive client success. Blazon Agency, a pioneering force in product launches and crowdfunding campaigns, is looking for a driven Account Manager to join our team and contribute to our clients' success. As an Account Manager, you'll play a key role in leading our day-to-day operations and delivering client projects.


Your goal? Ensure that our campaigns are executed with creative excellence and delivery efficiency, strengthening our agency's reputation and building strong client relationships.


Your Role as an Account Manager:

  • Confident management of agency creative campaigns, delivering to agreed deadlines and within defined budgets
  • Confident communicator with an ability to think on their feet and control the narrative
  • Day-to-day point of escalation for client issue resolution and relationship/service negotiation
  • Communicate effectively with clients, ensuring exceptional service and strategic direction
  • Lead responsibility for project specific financial management and provision of updates to the Business Director on project burn and 3rd party costs
  • Support reporting efforts, including scheduling and participating in weekly client calls and performance reviews
  • Input on agency workflows and processes to improve efficiency and client satisfaction
  • Collaborate with our creative, paid advertising, PR, and other internal and external teams
  • Stay informed about emerging technologies and their potential applications in our operations
  • Ability to work efficiently with AI tools to increase agency productivity
  • Assist in managing our CRM system, ensuring client data and project details are well-organized and accurate
  • Work with freelancers and external partners to keep projects on track and of a high quality
  • Participate in internal team meetings, providing updates and adapting to client feedback
  • Explore new areas for agency expansion, particularly in AI and Tech innovation


Essential Competencies:

  • Creative/Digital Agency experience required (or a very strong understanding of the Agency world from a previous in-house position)
  • Interest in consumer technology, consumer products and product launches
  • Understanding of Marketing, Advertising and Client Services
  • Strong communication and interpersonal skills, with the ability to build client relationships
  • Interest in operations, process optimization, and workflow design
  • Ability to manage multiple projects while maintaining high organizational standards
  • Familiarity with CRM systems and automation tools
  • Proactive mindset, always looking for ways to improve efficiency and client satisfaction


Desirable Competencies:

  • Knowledge of the crowdfunding space and campaign process
  • Interest in future technologies, AI, fundraising, and investment
  • Experience with project management tools and software
  • Knowledge of design and creative asset development process, briefing and QA


Benefits:

  • Flexible contract
  • Fully remote role - but UK office hours
  • Flexible working hours, with potential for shortened work weeks


If you're passionate about creative advertising, product launch, driving client success and interested in the intersection of technology and agency operations, this role is for you.


We are looking for a high energy and confident account manager with a desire to grow with us and join a team driving the agency growth.


If you've read this far, and you're truly passionate about this role, leave a short note with some insights as to why you'd be perfect for this role.Join Blazon Agency and be part of a team shaping the future.


Industry

  • Advertising Services


Employment Type:

Contract



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