IT Trainer

IT Trainer/Legal IT Trainer/IT Technology Trainer

A fantastic opportunity has arisen for an IT Trainer/Legal IT Trainer/IT Technology Trainer to join our Bristol based global law firm on a permanent basis.

IT Trainer/Legal IT Trainer/IT Technology Trainer

Responsibilities and Duties:

• Provide face to face and virtual classroom and one-on-one training, floor walking, labs

and personal consulting sessions.

• Independently develop learning courseware and end user documentation, consistently

resolving issues or queries to ensure courseware is in a final state.

• Develop eLearning modules as required for projects and business as usual learning to

supplement and/or replace IT training classes.

• Independently ensure learning courseware and end user documentation is regularly reviewed

and updated for continued accuracy.

• Ensure all learning function administrative processes are adhered to and completed in a

timely manner.

• Ensure preventative maintenance routines on training pc's are followed to ensure images

are appropriately prepared for training delivery.

• Participate in a positive proactive working relationship between the IT Learning &

Development team, other IT departmental teams and our customers.

IT Trainer/Legal IT Trainer/IT Technology Trainer

Knowledge, Sills and Experience:

• Experience of training delivery/development in a similar role at a similar level

• Proficient in development of eLearning modules with Articulate or Captivate.

• Legal training experience a plus.

• Advanced knowledge of Microsoft Office 2016 in addition to other relevant legal

applications (time recording systems, expense management systems, metadata management

systems, document comparison systems, workflow management systems, electronic signature

systems, PDF converters).

• Proficiency in iManage document management system applications (FileSite, iManage, Work

10).

• Proficiency using virtual meeting platforms (Webex, Teams and Zoom)

• Knowledge of Windows 10.

• Knowledge of mobile devices (iPhone, Android).

• Knowledge of telephone and voicemail systems, preferably Cisco.

• ATD, TAP or TPMA training qualification or equivalent preferred

IT Trainer/Legal IT Trainer/IT Technology Trainer