Restaurant Manager

2 weeks ago

Hemel Hempstead, United Kingdom Shendish Manor Full time

About Shendish Manor Hotel & Golf Course


An amazing opportunity for a Restaurant Manager to join the Shendish Manor Hotel & Golf Course. Set in 160 acres of parkland and formal gardens, the excellent road and rail links close by ensures that this West Hertfordshire venue is the perfect choice. The hotel features 70 spacious and beautiful bedrooms, a relaxing lounge area and the delightful Orangery restaurant complete with bar and its own terrace leading out onto the formal Dutch Gardens.

The superb conference and banqueting facilities are second to none. A choice of styles and size of rooms is available from 2 400 delegates for diverse array of events. No country house hotel would be complete without its own golf course and Shendish Manor is no exception.


About Restaurant Manager role

You will have previous experience in a similar role working within a Food & Beverage outlet. You will possess an excellent understanding of guests expectations and be able to deliver to these standards and more

The successful Restaurant Manager will undertake the following duties:

Builds and maintains guest rapport throughout service.

Remains calm, composed and in control even in unusual situations.

Effectively handles guest complaints and compliments.

Projects a positive, professional and friendly image to the guests and colleagues.

Inspects restaurant daily (front and back) to ensure cleanliness, physical condition and functioning equipment.

Demonstrates through knowledge and ability in execution of the service steps (i.e. greeting guests, taking orders, serving food, wine etc. during operating hours).

Understands methods of preparation and preparation of all foods served.

Coordinates with Chef and F&B Manager methods for controlling wastages.

Schedules colleagues in accordance with labour standards and business levels and appropriately control labour costs.

Instructs colleagues on proper equipment storage and handling to minimize breakage of china and glass and misuse of linen and silverware.

Communicate to Chef and F&B Manager all deviations from standard portion size and method of preparation.

To ensure that the Department operational budget is strictly adhered to, that all costs are controlled, and expenditure approved.

Confidently merchandises food, wine, beverage and special features of the restaurant.

To assist in the building of an efficient team of colleagues by taking an active interest in their welfare, safety and development.

To ensure that all colleagues report for duty punctually wearing the correct uniform/ attire, name badge at all times in accordance with the department and hotel grooming standards.

To ensure that all colleagues provide a friendly, courteous and professional service at all times.

To assist in the training of colleagues ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.

To ensure that the correct standards and methods of service are maintained.

To ensure that all colleagues have an understanding of and adhere to the Hotel regulations and in particular the policies and procedures relating to Fire, Hygiene, Health and Safety.

To respond to any changes in the department as dictated by the needs of the industry, company or hotel operation.

To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guests service needs.

To ensure rotas are posted and timesheets are submitted on time.

To ensure all colleagues are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company/ hotel policies and procedures.

Skills and requirements

Exceptional customer care skills.

Ability to work in a busy environment

Ability to maintain good working relationships with colleagues across the hotel

Constantly improve knowledge and show a desire to learn, attend companys trainings

Take a responsible approach towards timekeeping and attendance to ensure the department runs efficiently, and assist in the event of absence cover

Maintain high levels of enthusiasm and commitment to every task undertaken

Good communication skills

Proficiency in English Language is strongly preferred

Epos system experience is preferable

Previous experience in hotel environment is preferable

If these sounds like you and you are passionate about providing outstanding customer service to guests, we would like to hear from you.


AMRT1_UKCT

  • Restaurant Operations Manager

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About UsShendish Manor Hotel & Golf Course is a picturesque venue set in 160 acres of parkland and formal gardens. With excellent road and rail links, we are easily accessible from major cities.We are seeking an experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations,...

  • Restaurant Manager

    2 weeks ago

    Hemel Hempstead, United Kingdom Shendish Manor Full time

    About Shendish Manor Hotel & Golf CourseAn amazing opportunity for a Restaurant Manager to join the Shendish Manor Hotel & Golf Course. Set in 160 acres of parkland and formal gardens, the excellent road and rail links close by ensures that this West Hertfordshire venue is the perfect choice. The hotel features 70 spacious and beautiful bedrooms, a relaxing...

  • Restaurant Kitchen Manager

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking a Restaurant Kitchen Manager to join our team in Hemel Hempstead, UK. As a key member of our kitchen team, you will be responsible for preparing high-quality dishes, ensuring excellent food presentation, and maintaining high standards of kitchen hygiene.Key Responsibilities:Prepare and cook a variety of dishes according to the...

  • Restaurant Supply Planner

    6 months ago

    Hemel Hempstead, United Kingdom Martin Brower Full time

    **1 x Restaurant Supply Planner - Full Time, Permanent** **Location: Hemel Hempstead or Heywood** **Shift Pattern: Mon-Fri 08:30-17:00 and 1 weekend in 8** **Job summary**: - To manage the Supply activities to achieve success in all areas.To build, maintain and develop strong relationships with the Customer, Suppliers and internal stake holders. Best-in...

  • Restaurant Manager

    2 weeks ago

    Hemel Hempstead, HP1, Great Missenden, United Kingdom Shendish Manor Full time

    About Shendish Manor Hotel & Golf CourseAn amazing opportunity for a Restaurant Manager to join the Shendish Manor Hotel & Golf Course. Set in 160 acres of parkland and formal gardens, the excellent road and rail links close by ensures that this West Hertfordshire venue is the perfect choice. The hotel features 70 spacious and beautiful bedrooms, a relaxing...

  • Restaurant Supply Planner

    6 months ago

    Hemel Hempstead, United Kingdom Martin Brower Full time

    Overview: Martin Brower is a global supply chain leader that provides smart, sustainable solutions for customers across 18 countries. We are dedicated to creating an outstanding work environment for our team of 12,500+ employees, who combine our expertise with the latest technologies to deliver unmatched value for our customers. **Responsibilities**: **1 x...

  • Restaurant Services Director

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About UsWelcome to Shendish Manor Hotel & Golf Course, a stunning 4-star hotel set in 160 acres of parkland and formal gardens in West Hertfordshire. Our hotel features 70 beautifully decorated bedrooms, a relaxing lounge area, and the delightful Orangery restaurant complete with bar and its own terrace leading out onto the formal Dutch Gardens.We pride...

  • Restaurant Kitchen Manager

    2 months ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Chef Position: We are looking for a skilled and experienced Chef to join our team at beBee Professionals in Hemel Hempstead, United Kingdom.Key Responsibilities:Prepare and cook a variety of dishes according to the menu.Ensure the presentation, taste, and portioning of food meets the restaurant's standards.Monitor food inventory and assist with stock...

  • Restaurant Supervisor

    2 weeks ago

    Hemel Hempstead, United Kingdom Prezzo Full time

    Restaurant Supervisor - Hemel HempsteadRestaurant Supervisor 11.84 per hour plus tronc (shared tips on site) Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. That's why we're looking for a passionate Restaurant Supervisor to join us at Prezzo to help...

  • Restaurant Manager

    2 weeks ago

    Hemel Hempstead, South East, United Kingdom Shendish Manor Full time

    About Shendish Manor Hotel & Golf CourseEnsure all your application information is up to date and in order before applying for this opportunity.An amazing opportunity for a Restaurant Manager to join the Shendish Manor Hotel & Golf Course. Set in 160 acres of parkland and formal gardens, the excellent road and rail links close by ensures that this West...

  • Hotel Operations Manager

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About Shendish Manor Hotel & Golf CourseWe are seeking an experienced Restaurant Manager to join our team at Shendish Manor Hotel & Golf Course, a 4-star hotel set in 160 acres of parkland and formal gardens. Our excellent road and rail links ensure easy access for guests and staff alike.Our hotel features 70 spacious and beautifully decorated bedrooms, a...

  • Service Excellence Manager

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About the RoleThe Shendish Manor Hotel & Golf Course is looking for a highly motivated Restaurant Manager to oversee the daily operations of its restaurant. As a seasoned hospitality professional, you will be responsible for managing a team of staff, ensuring seamless service delivery, and consistently meeting or exceeding guest expectations. Your ability to...

  • Food Service Operations Manager

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About Shendish Manor Hotel & Golf CourseWe are seeking a highly skilled Food Service Operations Manager to lead our restaurant team at Shendish Manor Hotel & Golf Course. This beautiful venue is set in 160 acres of parkland and formal gardens, with excellent road and rail links nearby.Our hotel features 70 spacious and beautifully decorated bedrooms, a...

  • Restaurant Food Preparation Manager

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Mitchells & Butlers Leisure Retail Limited Full time

    **Benefits Package:**As a valued member of our team, you'll enjoy a range of benefits, including:Flexible shifts to suit your lifestyleA 33% discount on all our brands, perfect for date nights or family outings20% discount for friends and familyWagestream – a financial toolkit to help you manage your financesOpportunities for career progression and...

  • Inventory Management Specialist

    5 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Connexa IT Recruitment Full time

    Job OverviewWe are seeking a highly skilled Inventory Management Specialist to join our team at Connexa IT Recruitment, a global leader in digital transformation solutions for the Quick Service Restaurant (QSR), Hospitality, and Retail sectors.This role offers an exciting opportunity to be part of a fast-growing company that's shaping the future of customer...

  • Food and Beverage Operations Manager

    7 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    Shendish Manor, a luxurious hotel in Apsley, near Hemel Hempstead, is seeking an experienced Food and Beverage Manager to join our team.Job SummaryThe successful candidate will be responsible for ensuring the smooth operation of all food and beverage services, including banqueting, restaurants, and bars. Key duties will include managing staff development,...

  • Food Service Director

    6 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About Our TeamOur team at Shendish Manor Hotel & Golf Course is dedicated to providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.We are seeking an experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing daily restaurant operations, including menu planning,...

  • Hospitality Leader

    6 days ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About Shendish Manor Hotel & Golf CourseSet in 160 acres of parkland and formal gardens, this West Hertfordshire venue offers excellent road and rail links. The hotel features 70 spacious bedrooms, a relaxing lounge area, and the delightful Orangery.We are seeking an experienced Restaurant Manager to oversee daily restaurant operations. This is an excellent...

  • Hana Group Restaurant Manager

    7 hours ago

    Hemel Hempstead, Hertfordshire, United Kingdom Hana Group Full time

    We are offering an attractive salary package of £35,000 - £45,000 per annum, depending on experience, to lead our team in Sainsbury's, Hempstead Valley Shopping Centre. This role comes with numerous benefits, including paid fortnightly, no late evenings, free lunch, access to Perkbox, extra holiday days, and ongoing training.

  • Hotel Operations Manager

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Shendish Manor Full time

    About Shendish ManorShendish Manor, a prestigious hotel and golf course in West Hertfordshire, seeks an exceptional Restaurant Manager to lead its culinary team. Set amidst 160 acres of parkland and formal gardens, the hotel offers stunning views, excellent road and rail links, and superb conference and banqueting facilities.An ideal candidate will have...