Customer Care Coordinator
2 weeks ago
Customer Care Coordinator/HousingOur client is an Urban Regeneration Specialist who aredeveloping homes that transform once-loved cityscapes into modern, vibrant living spaces. Extensive works and upcoming in the East and West Mids they are expanding their workforce and are seeking a customer care coordinator.Specification of Customer Care Coordinator role include: * Ensure all calls received into the department are managed appropriately and issues are logged. * Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. * Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. * Maintain the relevant Customer Care log/monitor. * Check invoices and forward for payment. * Liaise with the Buying department to order materials as and when required. * Ensure defects are reported to sub-contractors on a regular basis. * Arrange completion of end of defect works for Housing Associations. * Liaise with Site Teams to ensure remedial works are completed within timescales. * Liaise with Sales Teams to ensure customer queries are answered. * Booking appointments for suppliers, sub-contractors, site teams to deal with latent building defects.Experience, Qualifications and Skills * Experience of working as an Administrator or Customer Care Coordinator in a fast paced environment. * Experience of working within the construction or house building sector is desirable.Qualifications and Training * GCSE Maths and English – Grade 4+ (or equivalent)Skills and Aptitude * Solid interpersonal and communication skills, with the ability to effectively communicate with a wide range of people * Ability to liaise with internal and external personnel * Solid administration skills with the ability to coordinate numerous issues during the working day * Work to deadlines in a fast paced environment * Ability to work on own initiative * Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)
-
Customer Care Coordinator, Birmingham
1 day ago
Birmingham, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Exciting new role , with an ever-growing organisation.About Our ClientThis company is a substantial player in the retail industry, known for its relentless commitment to customer satisfaction and quality products.Job DescriptionLead the customer journey from cradle to grave, ensuring seamless delivery.Be the primary...
-
Care Coordinator
2 weeks ago
Birmingham, United Kingdom MUVE Homecare Full timeCare Coordinator - Community Birmingham Muve Homecare focus in providing high-quality, complex care services to individuals in the comfort of their own homes. We pride ourselves on delivering personalised care tailored to the unique needs of our clients, fostering independence and enhancing quality of life. Role Overview As a Care Coordinator in the...
-
Care Coordinator
2 weeks ago
Birmingham, United Kingdom MUVE Homecare Full timeCare Coordinator - Community Birmingham Muve Homecare focus in providing high-quality, complex care services to individuals in the comfort of their own homes. We pride ourselves on delivering personalised care tailored to the unique needs of our clients, fostering independence and enhancing quality of life. Role Overview As a Care Coordinator in the...
-
Recovery Coordinator
4 days ago
Birmingham, United Kingdom Service Care Solutions Full timeRecovery Coordinator Service Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the...
-
Customer Care Representative, Birmingham
1 day ago
Birmingham, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Customer Care Representative, BirminghamClient:Page PersonnelLocation:Birmingham, United KingdomJob Category:Customer ServiceEU work permit required:YesJob Reference:3b18ffde9ee6Job Views:53Posted:22.01.2025Expiry Date:08.03.2025Job Description:Responding promptly to customer inquiries.Single point of contact for...
-
Recovery Coordinator
1 day ago
Birmingham, United Kingdom Service Care Solutions Full timeRecovery CoordinatorService Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator, you will play a crucial role by supporting individuals that are suffering from drug and alcohol addiction. The ideal candidate needs to be experienced within...
-
Activities Coordinator
6 days ago
Birmingham, United Kingdom Barchester Healthcare Full timeABOUT THE ROLE As an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An...
-
Recovery Coordinator
1 day ago
Birmingham, United Kingdom Service Care Solutions Ltd Full timeRecovery CoordinatorService Care Solutions are supporting a reputable non-profit provider in the West Midlands and they are currently recruiting for a Recovery Coordinator. As a Recovery Coordinator, you will play a crucial role by supporting individuals that are suffering from drug and alcohol addiction. The ideal candidate needs to be experienced within...
-
Activities Coordinator
7 days ago
Birmingham, United Kingdom Barchester Healthcare Full timeABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you’ll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you’ll help to devise imaginative, fun and motivational activities that suit every interest and ability. An...
-
People Operations Coordinator
5 days ago
Birmingham, United Kingdom Service Care Solutions Ltd Full timeJob Title: People Operations CoordinatorHours: 40 Hours Per WeekType: Temporary Ongoing (3 Months with potential for extension)Location: Birmingham, B3Start Date: ASAPWork Pattern: Monday - Friday | 09:00am - 17:00pmWe're seeking a People Operations Coordinator to join our client's People & Culture Team of an organization dedicated to fostering a supportive...
-
People Operations Coordinator
2 weeks ago
Birmingham, United Kingdom Service Care Solutions Full timeJob Title: People Operations Coordinator Hours: 40 Hours Per Week Type: Temporary Ongoing (3 Months with potential for extension) Location: Birmingham, B3 Start Date: ASAP Work Pattern: Monday - Friday | 09:00am - 17:00pm We're seeking a People Operations Coordinator to join our client's People & Culture Team of an organization dedicated to...
-
Care Coordinator
2 days ago
Birmingham, United Kingdom Modality Partnership Full timeJob OverviewModality Partnership Birmingham Division has a full-time vacancy (Monday-Friday 10:00am-18:00pm) for a Care Coordinator. The postholder will be a high performing employee who will work as part of a multi-disciplinary team at Enki Medical Centre. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment,...
-
Bank Care Assistant
2 days ago
Birmingham, United Kingdom Sanctuary Care Full timeProud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for,...
-
Operations Coordinator
9 hours ago
Birmingham, United Kingdom Citysprint UK Ltd Full timeOperations Coordinator | Birmingham | PermanentSalary: 24,169Hours: 40 hours per week, Monday-FridayShifts: Various shifts between 07:00 am to 19:00 pmBenefits and perks:An impressive holiday allowance that rises in line with your years of service.Additional day off for your birthday so you can celebrate in style.Death in Service allowance to ensure your...
-
Senior Customer Support Executive
1 day ago
Birmingham, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Senior Customer Support Executive, BirminghamClient:MET RecruitmentLocation:Birmingham, United KingdomJob Category:Customer ServiceEU work permit required:YesJob Reference:3e316c46b07dJob Views:55Posted:22.01.2025Expiry Date:08.03.2025Job Description:Customer Support ExecutivePermanentBirminghamDo you enjoy...
-
Permit Coordinator
1 week ago
Birmingham, United Kingdom Hays Full timeHays are seeking a dedicated and detail-oriented Permit Scheme Co-ordinator to join our Highway Works Permit Team. In this role, you will provide essential technical support to ensure the effective and efficient running of customer-focused services. Your work will help the Council meet its obligations under the New Roads and Street Works Act 1991, Highways...
-
Permit Coordinator
1 week ago
Birmingham, United Kingdom Hays Full timeHays are seeking a dedicated and detail-oriented Permit Scheme Co-ordinator to join our Highway Works Permit Team. In this role, you will provide essential technical support to ensure the effective and efficient running of customer-focused services. Your work will help the Council meet its obligations under the New Roads and Street Works Act 1991, Highways...
-
Permit Coordinator
1 week ago
Birmingham, United Kingdom Hays Full timeHays are seeking a dedicated and detail-oriented Permit Scheme Co-ordinator to join our Highway Works Permit Team. In this role, you will provide essential technical support to ensure the effective and efficient running of customer-focused services. Your work will help the Council meet its obligations under the New Roads and Street Works Act 1991, Highways...
-
Care Manager
2 weeks ago
Birmingham, United Kingdom MUVE Homecare Full timeCare Coordinator - Community Birmingham Muve Homecare focus in providing high-quality, complex care services to individuals in the comfort of their own homes. We pride ourselves on delivering personalised care tailored to the unique needs of our clients, fostering independence and enhancing quality of life. As a Care Coordinator in the Complex Care...
-
Care Manager
3 days ago
Birmingham, United Kingdom MUVE Homecare Full timeCare Coordinator - Community Birmingham Muve Homecare focus in providing high-quality, complex care services to individuals in the comfort of their own homes. We pride ourselves on delivering personalised care tailored to the unique needs of our clients, fostering independence and enhancing quality of life. As a Care Coordinator in the Complex Care...