Customer Service Representative

2 weeks ago


Guildford, United Kingdom Office Angels Full time

Customer Service Representative (Hybrid)Guildford- Free parking £26- £28k (DOE) plus performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays), team away days & SO MUCH MORE Required: Mon - Friday 09:00AM - 5:30PM Overview:An exciting opportunity to join an established market-leading retailer who are specialists in their field.Due to continued growth the team are looking for driven, passionate Customer Service Advisors to support the busy customer service department If you are someone who loves to help customers with great service whether that be on the phone or via email/Live Chat, then this role could be for youDaily Duties: Handle customer enquiries via phone and live chatProcess sales and purchase orders with efficiencyManage delivery dates to meet customer expectationsCultivate and maintain relationships with customers and suppliersResolve customer complaints promptly and professionallyMaintain accurate records of customer interactionsCollaborate with business partners when necessarySkills/ Experience: Prior experience in a Customer Service environment.Excellent written and verbal EnglishGood organisational skillsPolite and friendly mannerAbility to prioritise daily workloadIf this role sounds of interest and you would like to find out more, please get in touch (url removed)Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website



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