Head of Retail
3 weeks ago
Head of RetailLocation: Blair Atholl, Highland PerthshireReports to : Managing DirectorPosition: Senior Management teamAbout Us The House of Bruar has been at the forefront of country clothing, gifts, and luxury retail for over 30 years. Nestled in the heart of Highland Perthshire, we are more than just a shop – we are a destination. Renowned for our quality, customer service, and unique shopping experience, we have built an exceptional reputation within the retail industry. Now, as we look to the future, we are entering an exciting new chapter. In a world increasingly driven by automation and AI, we remain committed to delivering the personal touch – setting new standards in service, creativity, and customer engagement.The Role We are seeking a dynamic, passionate, and experienced Head of Retail to lead our retail team and shape the next stage of our journey. This is a senior leadership role, reporting directly to the board and sitting on our senior management team. The successful candidate will be responsible for:• Overseeing the day-to-day running of our retail operations across our flagship store.• Driving sales performance while ensuring the highest standards of customer experience, retail theatre and, equally as important, housekeeping.• Leading, motivating, and developing our retail teams – with a particular focus on training and skills development.• Bringing creativity and innovation to the retail experience, ensuring we remain a destination of choice for customers from across the UK and beyond.• Working collaboratively with other departments to deliver a seamless, world-class retail environment.About You We are looking for a leader who: • Has extensive experience in senior retail management and ideally clothing retail. • Is passionate about retail and the customer journey. • Thrives on developing people and teams, with a proven track record of coaching and training staff. • Brings creativity and fresh ideas to enhance the in-store experience. • Can balance commercial acumen with a strong focus on customer service excellence. • Is motivated, adaptable, and ready to take a successful, established business to new heights.Why Join Us? • Be part of an established, respected, and growing family company with over three decades of success. • Play a pivotal role in shaping the future of one of Scotland’s most renowned retail destinations. • Work in the stunning setting of Highland Perthshire, surrounded by natural beauty. • Join a passionate senior management team committed to innovation and excellence. This is a unique opportunity for an ambitious retail leader who wants to make a real impact. If you are ready to take on this challenge and lead a thriving business into its next chapter, we would love to hear from you.
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Senior Product Developer
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