Senior Exams Manager

4 weeks ago

London, United Kingdom TPP RECRUITMENT Full time

Are you ready to shape the future of exams that produce the UK's next generation of healthcare professionals?

TPP is working with a leading professional membership and awarding body for the healthcare sector in the UK to appoint a Senior Exams Manager.

As the Senior Exams Manager, you'll lead a dedicated team and oversee the strategic growth of both UK and international exams, driving quality and operational excellence. Reporting to the Head of Exams, you'll bring a strategic edge and commercial mindset to ensure the organisation meets an ambitious three-year growth plan while enhancing their reputation as a provider of world-class qualifications.

Benefits - Senior Exams Manager:

  • Salary: c. £58,194, depending on experience
  • Employment Type: Permanent
  • Hours: Full time, 35 hours per week
  • Location: London
  • Working arrangements: Hybrid (two days per week in the office, with structured team days)
  • Other:
    • A collaborative, supportive team environment focused on professional development
    • Generous annual leave and pension scheme, plus additional benefits

About the organisation - Senior Exams Manager:

Our client is a leading name in the education and professional development of healthcare professionals, with their exams function being a critical area for strategic growth and continuous improvement. Joining a dedicated team of 20 within a 129-strong organisation, you will play an integral part in supporting healthcare advancement and maintaining the organisation's gold standard of qualification.

About the role - Senior Exams Manager:

As the Senior Exams Manager, you will:

  • Oversee exam operations, managing stakeholder engagement, candidate throughput, and budgetary responsibilities.
  • Direct a team of three core reports (Operations Manager, Venue and Invigilation Officer, and Exams Administrative Assistant) alongside a sub-team, ensuring cohesive, motivated delivery.
  • Lead on high-risk operational challenges, process improvements, and strategic product ownership of exam delivery platforms.
  • Manage the financial and strategic planning for exam operations, optimising resources, and enhancing processes to support growth.

Key responsibilities - Senior Exams Manager:

  • Strategic leadership: Develop a roadmap for exams, implementing long-term strategies that support growth in both UK and international markets.
  • Stakeholder management: Cultivate relationships with key contributors, including examiners and external partners, influencing their approach to support the organisation's objectives.
  • Team leadership: Lead a high-performing operational team, ensuring all members are aligned with goals and adaptable to change.
  • Operational improvement: Identify efficiencies through technology and process enhancement, maintaining compliance with policies, risk management, and quality standards.
  • Budget and commercial management: Manage a significant annual budget, ensuring efficient resource allocation and value-for-money operations.

Skills / Experience required - Senior Exams Manager:

  • Proven experience in service delivery and financial management within exams, education, or events.
  • Strong people management skills, with a background in leading teams to deliver high-profile activities to tight deadlines.
  • Strategic mindset with the ability to drive operational efficiencies and improvements.
  • Exceptional stakeholder engagement skills, with the ability to influence and manage complex relationships.
  • Commercial awareness and the ability to innovate, with an eye for long-term planning and growth.
  • Commitment to equality, diversity, and providing excellent customer service to candidates and stakeholders.

Interview process:

  • Interviews will be held in person on 27th and 28th November 2024 (TBC).
  • The interview will include a presentation and psychometric testing to assess managerial judgement and critical thinking.

To apply:

  • CV
  • Covering letter addressing the person specification for the role

Deadline for applications:

  • Wednesday 20th November 2024

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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