Enquiries Advisor

2 weeks ago

Ipswich, United Kingdom AJ Chambers Full time

AJ Chambers are currently representing a Leading Law Firm with offices across East Anglia, Essex and London, who are actively seeking an Enquiries Advisor for the Ipswich office.

This young, dynamic, and diverse law firm focused on career progression and excellent client care.

Overview of the role:

You will be part of a very busy Enquiries Team whose purpose is to capture and convert all new business leads that come into the firm whether these are external, internal or referred into us. Full training on our CASE management and quoting system will be given. As part of the role you will be expected to undertake the following:-

  • Providing quotations in relation to the services that we offer whether these are receive via telephone enquiry or through our website;
  • Chasing up of those quotations sent to clients in order to convert to an instructed matter;
  • Provide clients with the necessary documentation to enable them to be a client of the firm;
  • Passing on of all relevant information to the Fee Earners to enable them to open their file;
  • Any other duties that are identified by the Head of Department

The candidate

  • Good use of Word, Excel and generally strong IT skills
  • Strong academic background
  • Strong communication and interpersonal skills
  • Able to work independently whilst also being a team player
  • Very organised
  • Friendly and caring attitude

The Basics:

  • 9am to 5pm, Monday to Friday
  • Competitive Salary
  • 25 days holiday per year
  • Auto enrolment into our pension scheme
  • Flexible working
  • Contractually enhanced sick pay
  • Contractually enhanced maternity and paternity schemes
  • Work/life balance

For more information, please apply directly or contact Jess at AJ Chambers.

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