Operations Manager

2 weeks ago


Manchester, United Kingdom We Are Adam Full time

Operations Manager – National Swim Leader


Location: National

Salary: £40k-£50k DOE

Hybrid: Remote (head office is Manchester)


I’m currently recruiting for an Operations Manager to join an Olympic lead learn a swim business based in Manchester but operates nationally. You will launch the 121-swim offering across multiple locations and will oversee daily operations, manage a team of swimming instructors, and ensure every swimmer enjoys a tailored and outstanding experience. You will lead by example, drive growth, and prioritise both the success of the business and the progress of its swimmers.


Key Responsibilities:

  • Lead and support a team of swimming instructors, ensuring they deliver high-quality lessons.
  • Conduct performance reviews, provide feedback, and implement staff development initiatives.
  • Foster a positive, team-oriented environment to enhance employee satisfaction and retention.
  • Build strong client relationships, addressing needs and feedback to ensure satisfaction and retention.
  • Oversee lesson scheduling and coordination to ensure timely, well-executed sessions.
  • Develop strategies to attract new clients and grow the business through marketing, referrals, and partnerships.
  • Oversee daily swim school operations, optimising facilities, equipment, and staff efficiency.
  • Ensure consistent and high-quality lesson delivery across all sessions.
  • Maintain compliance with health and safety regulations, including facility cleanliness and equipment maintenance.
  • Implement strategies to increase revenue, such as introducing new services and promotional campaigns.
  • Use key performance indicators (KPIs) to monitor performance and drive improvements.
  • Analyse market trends and customer preferences to stay competitive and meet client needs.
  • Manage budgets and financial performance to ensure profitability and sustainability.
  • Monitor expenses and identify cost-saving opportunities while maintaining service quality.
  • Continuously improve the curriculum to meet the needs of all swimmers, from beginners to advanced levels.
  • Track swimmer progress and collaborate with instructors to provide personalised feedback and plans.


Key skills

  • Demonstrated leadership or management experience, ideally in education, fitness, or the swimming industry.
  • Background in swim instruction or a related field is highly advantageous.
  • Proven track record in team management, training programme development, and customer service oversight.
  • Strong leadership and team management abilities, with a talent for inspiring and motivating others.
  • Excellent verbal and written communication skills for effective interaction with clients, staff, and stakeholders.
  • Exceptional organisational and multitasking capabilities to manage diverse responsibilities effectively.
  • A commitment to customer satisfaction and driving business growth.
  • Recognised swimming instructor certification (e.g., Swim England, STA, or equivalent).
  • Current first aid and safeguarding certifications are highly desirable.
  • Knowledge of financial management and business operations is a plus.
  • Passionate about swimming and helping others develop their skills.
  • Empathetic, patient, and dedicated to supporting others' success.
  • Proactive, self-motivated, and adaptable to a dynamic environment.


Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles


We are more than happy to discuss any reasonable adjustments that you may require.


Interested? Please apply now.

We look forward to hearing from you



  • Manchester, United Kingdom Archie's Operations Full time

    Area Chef Opportunity at Archie's OperationsWe are looking for a skilled Area Chef to join our dynamic team at Archie's Operations. As a key member, you will be responsible for leading kitchen operations, implementing food safety and health policies, and motivating staff to deliver high-quality menu items and exceptional service.Main Responsibilities:Develop...


  • Manchester, United Kingdom Motability Operations Full time

    Description We're looking for an exceptional Propositions Manager to join our thriving Marketing team.The Propositions Manager will be responsible for evolving our proposition during a period of unprecedented change in the motor industry, and a transforming business.This is a unique opportunity to help shape a new function in a truly customer-first...


  • Manchester, United Kingdom Motability Operations Full time

    Description Motability Operations is currently recruiting for a Stakeholder Engagement Manager to join our team in London.Reporting to the Head of Public Affairs and Stakeholder Engagement, the key purpose of this role is to support Motability Operations' development of relationships with Industry and Disability Groups.This is a crucial role in a relatively...

  • Flexi General Manager

    4 weeks ago


    Manchester, United Kingdom In - Manager Recruitment Full time

    Flexi General Manager - Manchester Area At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.   Bringing it to the role:  Our Restaurant General Managers (RGM) bring a wealth of experience from...


  • Manchester, United Kingdom Program Manager, EMEAAPAC Full time

    Job Overview:We are seeking an experienced professional to join our Asset Development Team as a Landside Infrastructure Manager. This role is critical to supporting Manchester Airport's growth ambitions by ensuring the necessary infrastructure is in place at the right time.About the Job:The successful candidate will work closely with the Masterplanning team...


  • Manchester, United Kingdom In - Manager Recruitment Full time

    We are In-Manager Recruitment, and we are seeking a skilled Restaurant General Manager to join our team in the Manchester area.The successful candidate will have a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. They will possess leadership skills that prioritise empowering their teams, fostering a...

  • Head Of Finance

    5 days ago


    Manchester, United Kingdom Program Manager, EmeaApac Full time

    At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support...


  • Manchester, United Kingdom Eco Assets Manager Full time

    Eco Assets Manager U.K. is a company specializing in eco-friendly installations, focusing on energy-efficient heating and insulation solutions for homes. As we expand, we're in search of motivated individuals with field sales experience to join our team. We're specifically looking for experienced canvassers currently operating under the ECO4 scheme, with...


  • Manchester, United Kingdom Global - Operations - Manchester Full time

    **COMPANY: GBA Logistics - Global Solutions** **JOB TITLE: Driving & Warehouse Operative (Nights Sun-Thurs)** **SALARY: £30,420** **BASE: Manchester Airport** **Mixed 70% driving and 30% warehouse activity role based at Manchester Airport.** **Working within a small team so good team work ethic and ability to work on own initiate essential.** **What...


  • Manchester, United Kingdom Operations Resources Full time

    Senior Project Manager - EPOS Systems & Data Cabling Installations Projects for retailers Looking for an experienced Installations Project Manager / PM, who has worked on equipment installations projects for retailers.This role is to manage Installations Moves and Changes type projects for mostly retail customers and hospitality environments.Projects are...

  • Operations Manager

    2 weeks ago


    Manchester, United Kingdom Adecco Full time

    Job Title: Operations Manager Location: UK Remote Salary: £83,000 per year Duration: ASAP for 6 months Are you an experienced Operations Manager looking for your next challenge?Look no further!Our client, a UK-based organisation, is seeking a highly skilled and motivated individual to join their team as an Operations Manager on a remote basis.This is a...

  • Operations Manager

    1 week ago


    Manchester, United Kingdom Maldron Hotel Manchester Full time

    Operations Manager – Maldron Cathedral QuarterWe have a fantastic new vacancy for Operations Manager Maldron Cathedral Quarter.Fantastic New Hotel in the heart of Manchester, close to all transport links.Objective of the RoleReporting to & supporting the General Manager, the Operations Manager will manage the day to day operations for all areas of the...

  • Operations Manager

    2 weeks ago


    Manchester, United Kingdom LupaPay Full time

    Operations ManagerLocation: Remote About UsWe are a B2B digital bank specializing in providing seamless financial solutions to businesses worldwide. Our services include international transfers, multi-currency wallets, currency exchange, virtual IBANs, and financial and accounting tools. We're committed to simplifying global financial operations and...

  • Operations Manager

    3 weeks ago


    Manchester, United Kingdom Think Recruitment Full time

    Operations Manager Location: Manchester Start Date: ASAP Duration: Ongoing Rate: £300 p/day Operations Manager - Manchester I am working with a large privately owned contractor that specialises in fit-out, maintenance and refurbishments across a variety of sectors. The company has recently won a contract refurbishing offices across the UK, and are...

  • Operations Manager

    3 weeks ago


    Manchester, United Kingdom CV-Library Full time

    Operations Manager Location: Manchester Start Date: ASAP Duration: Ongoing Rate: £300 p/day Operations Manager - Manchester I am working with a large privately owned contractor that specialises in fit-out, maintenance and refurbishments across a variety of sectors. The company has recently won a contract refurbishing offices across the UK, and...

  • IT Operations Manager

    1 month ago


    Manchester, United Kingdom Thesnowcentre Full time

    About The Snow CentreWe are seeking an experienced IT professional to lead our IT operations and drive technological advancements in our dynamic business.Our ideal candidate will have a strong background in managing IT infrastructure, including budget management, daily operations, system maintenance, hardware and software procurement, system optimization,...

  • Operations Manager

    3 weeks ago


    Manchester, United Kingdom Maldron Hotel Manchester Full time

    Operations Manager – Maldron Cathedral Quarter We have a fantastic new vacancy for Operations Manager Maldron Cathedral Quarter.Fantastic New Hotel in the heart of Manchester, close to all transport links.Objective of the Role Reporting to & supporting the General Manager, the Operations Manager will manage the day to day operations for all areas of the...


  • Manchester, United Kingdom Meetings & Events Operations Full time

    **_Join the UK’s most dynamic collection of hotels and restaurants_** - At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...

  • Operations Manager

    5 days ago


    Manchester, United Kingdom United Parcel Service of America, Inc Full time

    Job SummaryWe are seeking an experienced Operations Manager to lead our early morning warehouse operation in Manchester Irlam. As a key member of our team, you will be responsible for managing the performance of the team and ensuring seamless execution of processes.

  • IT Operations Manager

    22 hours ago


    Manchester, United Kingdom Anson McCade Full time

    Job Title: IT Operations ManagerMaintaining Efficiency in Manchester (Hybrid)£60,000 - £100,000 per annum (dependent on experience and seniority)About the RoleAnson McCade collaborates with a reputable technology consultancy to find a seasoned IT Operations Manager.This role is perfect for professionals who excel in organizational management, thrive in...