The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking bouquets. Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers.MM Flowers’ values and behaviors form the basis of our culture and are a guide to the way we work as individuals, in teams and with our customers, They can be used as a guide and a reference to support processes such as team development, performance management, recruitment, identification of talent, and on-going coaching to support the delivery of our ambitious growth plans. Creating Meaningful Moments that do good for people, and our planet.

We are currently looking for a MHE Trainer

The purpose of MHE Trainer within the business is to train operatives within all departments against SOP’s, policies, work instructions and processes required to carry out the task(s) correctly, safely, and efficiently. Ensuring that training records and compliance training is kept up to date. Operations trainer will also continuously provide high-level of coaching and mentoring. Operations trainer is also responsible for onboarding process, ensuring that all employees have everything they need to do their job, and provide support with anything work related i.e. pay queries, translation, PPE etc. This will result in employees feeling welcomed to the business.

The primary objectives of the role

- Training and coaching against SOP’s, policies, procedures, processes, and safe systems of work to all operatives within all departments, including new starters (both MM and Agency).

- Responsible for creating, amending, and reviewing any SOP’s and procedures in conjunction with relevant area teams and training Manager.

- Ensure that all training records (including competency checks) are kept up to date.

- Ensuring that wellbeing checks are carried out within the deadline and any issues resolved.

- Delivering Company Induction when required.

- Liaise with Section Leaders and Section Managers regarding training and onboarding progress.

- Maintain the training system for all Operatives ensuring the system reflects accurate and up to date training levels.

- Maintain training tracker accurately and in a timely manner.

- Participate in internal and external audits by ensuring that all training records are up to date and accessible.

- Flexibility will be required to occasionally cover nights or other shift to ensure training is consistent throughout all shifts.

- Advise on specific training requirements for individuals and supporting departmental managers in identifying training needs.

- Supporting Operational teams during business peak periods.

- Support other sites where required.

- Support any new equipment trials.

- Provide quality MHE training along with evaluation and feedback from candidates (if applicable)

What you can already do

• Experience with WMS systems
• Previous experience of working in a Production / Warehouse environment
• Train the Trainer certificate
• MHE licences

So, what’s the package? When you work at MM Flowers you get more than just a salary;• Holiday allowances are calculated on your days worked and you can find your allowance in your offer letter.• Pension Scheme - You will be auto enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us.• Onsite Parking – free parking is available onsite• Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3 month probationary period.• Career Progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move.• Wonderful working environment– we are all working in a modern contemporary purpose built State of the Art facility.• We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately• We work with an Occupational Health provider to support our employees both mentally and physically.• Four times a year we run amazing Peak promotions with daily prizes to win.• We gather employee feedback annually to look at how we can continually improve the employee experience.• We work with GroceryAid who provide confidential 24/7 Helpline, 365 days a year for anyone who is working or has worked within the grocery trade, regardless of length of service providing emotional and practical support to help through a difficult time• We celebrate diversity by running a calendar of events throughout the year.• We have an active Employee Forum creating a safe space to encourage ongoing open dialogue about how we improve the employee experience.• We are affiliated with Stronger Together who provide guidance, training, resources and a network for employers, labour providers, workers and their representatives to work together to reduce exploitation.MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.

We believe we can only achieve our potential if we employ a diverse population of people, ideas, and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.