Customer Service Sales Adviser
5 days ago
Job Title: Customer Service/Sales Advisor
Salary: 12.50ph (Junior/Midlevel) 14.50ph (Mid/Senior level)
Location: Cornwall falmouth
Are you passionate about delivering exceptional customer service and driving sales We are searching for a talented Customer Service/Sales Advisor to join my clients team at a busy garage in Cornwall. If you are looking for a role where you can make a real impact and grow your career keep reading
About the RoleAs a Customer Service/Sales Advisor you will be the first point of contact for their customers. Your role will involve managing customer inquiries providing expert advice on their products and services and handling sales transactions. Youll be instrumental in ensuring that every customer has a positive experience from start to finish. Your ability to communicate effectively and your enthusiasm for customer service will be key to your success in this role.
About the ClientOur client a prominent player in the automotive service industry is dedicated to providing highquality services to their customers. Known for their commitment to excellence they offer a comprehensive range of automotive services including tyre fitting vehicle maintenance and repairs. Their reputation for reliability and customer satisfaction makes them a leader in the industry.
Working HoursFulltime position: 40 hours per week (breaks included)
Holiday: 20 days plus 8 days bank holiday including Christmas
Greet and assist customers with their inquiries and service needs
Provide expert advice on products and services offered by the garage
Handle sales transactions and manage cash and card payments
Schedule appointments and manage the booking system
Resolve customer issues promptly and efficiently
Maintain a clean and welcoming environment for customers
Use Gmail and Microsoft Office to manage communications and records
Previous experience in customer service and sales
Proficiency in Gmail and Microsoft Office applications
Excellent communication and interpersonal skills
Ability to work in a fastpaced environment
Strong organisational skills and attention to detail
Basic knowledge of automotive services is a plus
Positive attitude and a willingness to learn
Remote Work :
No
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