Front of House Supervisor

We are seeking a dedicated Front of House Supervisor to join our team in Woldingham Surrey. As a Supervisor you will play a crucial role in overseeing operations managing staff and ensuring excellent customer service during weekend hours.Lead and motivate weekend staff to maintain high performance standards and achieve team goalsOversee daily operations including staff scheduling task delegation and workflow managementResolve customer inquiries and complaints promptly and professionallyEnsure compliance with company policies procedures and safety regulationsMonitor and maintain inventory levelsPrepare and submit reports on weekend operations sales and any incidentsTrain and mentor new team membersCollaborate with weekday management to ensure seamless operations throughout the weekImplement and support company initiatives and promotional activitiesQualifications : Proven experience in a supervisory role hospitality or service industry (1-2 years preferred)Strong leadership skills with the ability to motivate and guide a teamExcellent customer service and interpersonal skillsDemonstrated problem-solving abilities and decision-making skillsProficient in time management and multitaskingStrong verbal and written communication skillsAbility to work weekends consistentlyAdditional Information : Holroyd Howe is one of the UKs leading contract caterers providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.To provide our teams with the right skills to succeed in their jobs we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.We pride ourselves on:Sustainability Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.NutritionWe take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.Food InnovationWe offer a wide portfolio of training opportunities and experiences which attracts chefs who are passionate about culinary excellence and menu innovation to our team.From tasting tables theme days and food theatre to chef demonstrations and supplier showcases we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory quirky and fun for our pupils helping them build strong and healthy relationships with food.Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.This appointment is offered on the return of satisfactory professional references.IND3Remote Work : NoEmployment Type : Full-time Key Skills Arabic Speaking,Marketing & Promotions,Access Control System,Apache Tomcat,BI,Back Office Experience: years Vacancy: 1