Senior Solutions and Implementation Manager

1 day ago

London, United Kingdom CV-Library Full time
Senior Solutions and Implementation Manager

The Role: Senior Solutions and Implementation Manager, with a focus on building cross border e-commerce logistics solutions.

Plan, design and execute bespoke solutions. Our client are a market leading cross-border logistics integrator, building unique solutions for processing, clearance, linehaul and delivery of e-commerce parcels, across the world.

They are searching for a Senior Solutions and Implementation Manager to be responsible from concept to delivery, for overseeing the planning, design, and execution of these bespoke solutions.

Using both technical expertise and leadership skills, you will ensure that their clients' tailored requirements are effectively developed, implemented, and successfully launched. There will also be a requirement to help design business processes for change management, ensuring best practice is always followed, and assist with mentoring the existing group of Project and Carrier Managers.

Key Responsibilities:

Solution Design:

  1. Lead the design and architecture of complex end-to-end clearance and delivery solutions, ensuring they align with business goals and client specifications.
  2. Carry out scoping for new solution elements, including customs, linehaul, and delivery, understanding needs and translating them into feasible designs.
  3. Collaborate with stakeholders (internal business and technical teams, suppliers, clients) to create detailed solution documents, technical specifications, SOPs and roadmaps.
  4. Complete scoping documents to feed solutions into IT, and liaise with internal and external IT teams through follow-up calls and emails.

Project Management:

  1. Provide ownership of multiple key product launches, such as new warehouse locations, customs clearance agents, or carrier delivery partners.
  2. Lead the projects from scoping and requirement gathering, through to implementation and delivery.
  3. Oversee project timelines, resources and budgets, ensuring projects are completed on time and within scope.
  4. Define and manage project deliverables, milestones, and risks.
  5. Coordinate cross-functional teams (such as IT, Quality, Operations) to ensure alignment and timely delivery.
  6. Hold regular project and implementation calls to keep all parties informed of project updates.

Implementation:

  1. Manage the end-to-end implementation of the solutions, ensuring that the deployment process is smooth and efficient.
  2. Ensure all parties are ready for go-live, hold final project sign-off calls and oversee launches and hyper-care phases.
  3. Troubleshoot and resolve any issues that arise during implementation or post-deployment.
  4. Provide guidance and training to internal teams or clients on how to use the new solution effectively.

Internal and External Stakeholder Engagement:

  1. Act as the primary point of contact for project collaborators during the solution design and implementation phases.
  2. Provide regular status updates to stakeholders and ensure their expectations are managed throughout the project.
  3. Report to line management and senior management on project updates, key blockers or issues, and overall project health.

Quality Assurance and Continuous Improvement:

  1. Ensure that the delivered solution meets required industry regulation and compliance standards, is scalable, and can be maintained long-term.
  2. Perform or coordinate testing and validation of solutions before deployment.
  3. Analyze completed projects to identify areas for improvement in processes or solution designs.
  4. Stay up-to-date on new technologies, methodologies, and industry trends to continuously improve solution offerings.
  5. Help design and implement our clients business change management approach, including prioritization and workflow management processes.

Required Skills and Experience:

  1. Five years' experience managing solution design and implementation of business wide development roll-outs in an IT focused cross-border e-commerce environment.
  2. Strong knowledge of cross-border logistics solution design, implementation, and management.
  3. Ability to lead and manage cross-functional teams, often across different geographic locations.
  4. Demonstrable skills in managing large-scale projects, ideally with knowledge of Prince2, Agile, or other project management methodologies.
  5. Excellent interpersonal skills for collaborating with stakeholders and clients, as well as for documenting and presenting solution designs.
  6. Ability to analyze complex business challenges and design effective logistics solutions.

Job Info

Job Title: Senior Solutions and Implementation Manager

Company: CV-Library

Location:

Posted:

Closes:

Sector: Distribution

Contract: Permanent

Hours: Full Time

#J-18808-Ljbffr

  • Senior Solutions and Implementation Manager

    2 weeks ago

    London, United Kingdom Freight Personnel Full time

    The Role: Senior Solutions and Implementation Manager, with a focus on building cross border e-commerce logistics solutions Plan, design and execute bespoke solutions. Our client are a market leading cross-border logistics integrator, building unique solutions for processing, clearance, linehaul and delivery of e-commerce parcels, across the world. They...

  • Senior Solutions and Implementation Manager

    4 weeks ago

    London, United Kingdom CV-Library Full time

    The Role: Senior Solutions and Implementation Manager, with a focus on building cross border e-commerce logistics solutions Plan, design and execute bespoke solutions. Our client are a market leading cross-border logistics integrator, building unique solutions for processing, clearance, linehaul and delivery of e-commerce parcels, across the world. They...

  • Senior Solutions and Implementation Manager

    1 week ago

    London, United Kingdom Freight Personnel Full time

    The Role: Senior Solutions and Implementation Manager, with a focus on building cross border e-commerce logistics solutionsPlan, design and execute bespoke solutions.Our client are a market leading cross-border logistics integrator, building unique solutions for processing, clearance, linehaul and delivery of e-commerce parcels, across the world.They are...

  • Solutions and implementation Manager

    5 months ago

    London, United Kingdom Tag Europe Limited Full time

    Solutions and Implementations Manager Location: Why choose Tag? We are the long-standing, production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,700 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators. We...

  • Implementation Manager

    3 weeks ago

    London, Greater London, United Kingdom State Street Full time

    About the RoleWe are seeking a skilled Implementation Manager to join our State Street Alpha Middle Office Product Solutions team. In this role, you will be responsible for managing and overseeing the due diligence, solution design, implementation/onboarding, and post-go-live efforts for several client implementations.Key ResponsibilitiesManage the client...

  • Implementation Specialist, Business Solutions

    1 month ago

    London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

    About the RoleWe are seeking a skilled Implementation Specialist to join our team at LexisNexis Risk Solutions. In this role, you will be responsible for delivering installs and configuring all Fircosoft applications to specified requirements.You will also provide technical training and transfer of knowledge to ensure a successful implementation. To be...

  • Senior Solution Implementation Specialist

    5 months ago

    London, United Kingdom Smartsheet Full time

    When was the last time you had an opportunity to work at a company that was forging an industry and helping people get from idea to impact - fast? Smartsheet's purpose is to empower everyone to improve how they work. As a **Senior Implementation Specialist**, you will work with Smartsheet customers on engagements to convert business requirements into...

  • Senior Housing IT Implementation Specialist

    3 weeks ago

    London, Greater London, United Kingdom NEC Software Solutions Full time

    About the RoleWe are seeking an experienced Senior Housing IT Implementation Specialist to join our UK-based team at NEC Software Solutions. This exciting opportunity will see you play a key role in implementing NEC Housing systems for not-for-profit social housing sector clients.

  • Senior Risk Management Solution Implementer

    3 weeks ago

    London, Greater London, United Kingdom Moody's Investors Service Full time

    Moody's Investors Service is a global leader in credit ratings and research. We empower our people to turn today's risks into tomorrow's opportunities.We are seeking an experienced implementation engineer to join our Know Your Customer (KYC) Solution Delivery team. As an Implementation Engineer, you will play a crucial role in assisting clients with the...

  • Senior Implementation Specialist – Endur Solutions

    4 weeks ago

    London, Greater London, United Kingdom ION Group Full time

    About ION GroupWe are a visionary innovator in the financial technology sector, providing trading and workflow automation software, high-value analytics, and strategic consulting to prominent corporations, central banks, financial institutions, and governments.With over 2,000 clients worldwide, including 50% of the Fortune 500 and 30% of the world's central...

  • Senior Implementation Manager

    1 month ago

    London, United Kingdom Wise Full time

    Company Description We’re looking for a Senior Implementation Manager who is passionate about the – money without borders. You’ll be a part of the Wise Platform team, leading the most impactful projects and programmes of work in order to expand our growing list of clients, helping us surpass our goals and deliver world class payment service...

  • Senior Technical Solutions Architect

    3 weeks ago

    London, Greater London, United Kingdom ION Group Full time

    About the RoleWe are seeking a highly skilled Senior Technical Consultant to join our team as a Senior Technical Solutions Architect, specializing in the implementation of Endur solutions. As a key member of our technical team, you will play a crucial role in designing, coding, testing, and implementing customer requirements while mentoring other team...

  • Change Management Specialist

    2 days ago

    London, Greater London, United Kingdom Adalta Solutions Full time

    **Job Description:** Change Management Specialist - Implementation LeadAdalta Solutions is looking for an experienced Change Management Specialist to lead the implementation of our new system and ways of working. As a Change Management Specialist, you will work closely with the Resourcing & Talent project team and the HR team to ensure a smooth...

  • Senior Housing Implementation Consultant

    3 weeks ago

    London, Greater London, United Kingdom NEC Software Solutions Full time

    About the RoleWe are seeking a seasoned Senior Housing Implementation Consultant to join our esteemed Housing Implementation Support team at NEC Software Solutions. In this pivotal role, you will play a crucial part in driving the successful implementation of the NEC Housing system at new customer sites.As a valued member of our team, your primary...

  • Senior Implementation Manager

    1 month ago

    London, United Kingdom Wise Full time

    Job DescriptionWe are looking for a Senior Implementation/Program Manager to join our team in London and play a crucial role in growing Wise Platform by leading our highest impact client integration projects. You’ll be helping achieve our regional growth targets while working closely with our Solutions Engineering, Product, Compliance, Operational  and...

  • Pension Solutions Implementation Specialist

    3 weeks ago

    London, Greater London, United Kingdom Capita Full time

    About the RoleThis is an exciting opportunity to join our Pension Solutions team as a Senior Implementation Consultant. We are seeking an experienced professional who can lead the implementation of pension administration solutions for our clients.Job SummaryThe successful candidate will have a strong background in pension schemes, data migration, and...

  • Senior Solutions Manager

    2 days ago

    London, Greater London, United Kingdom Adyen Full time

    About the RoleAdyen, a leading financial technology platform, is seeking an experienced and motivated Senior Solutions Manager to lead our Implementation team in London. This position offers a unique opportunity to propel our implementation team to new heights, setting industry standards.The successful candidate will be responsible for leading a team of...

  • Senior Technology Implementation Manager

    3 weeks ago

    London, Greater London, United Kingdom La Fosse Full time

    Unlock Your Potential as a Senior Technology Implementation ManagerWe are seeking an experienced Senior Technology Implementation Manager to join our team at La Fosse, a leading real estate organisation. This is a 12-month fixed-term contract opportunity offering a competitive salary of up to £60,000.About the Role:As a Senior Technology Implementation...

  • Project Manager

    4 months ago

    London, United Kingdom Project and Implementation Managers Full time

    Flight Centre Travel Group are actively seeking a dynamic and seasoned project professional to provide leadership and management of global and regional projects across multiple countries within the Corporate pillar of Flight Centre. We are looking at how we standardise and deploy new technologies, processes, and capabilities globally. Our standardisation...

  • Hospital IT Solution Implementer

    3 weeks ago

    London, Greater London, United Kingdom RecruitmentRevolution Full time

    We are seeking a talented Technology Implementation Specialist to join our team at RecruitmentRevolution, where you will play a key role in delivering cutting-edge IT solutions to the NHS.Your primary responsibility will be to implement and integrate new software and technology projects within the NHS, working closely with customers to ensure a smooth...