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Optical Assistant
3 weeks ago
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.Optical Customer Service Advisor - RoleTo resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome. To ensure that departmental KPI's are met on a daily/monthly basis.To provide technical information regarding frames and lenses to OpticiansWhen applicable, to supply advice on the dispensing of glasses in order to resolve queries from practicesTo build a rapport with key clientsTo deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.To fully interact with the supply chain across the relevant sitesTo support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'Optical Customer Service Advisor - RequirementsPrevious experience of working as an Optical AssistantAttention to detailOrganisedAble to build rapportGood at multitaskingExcellent customer service skillsOptical Customer Service Advisor - PackageWorking 37.5 hours a weekMonday to Friday 9am to 5pmSalary is between £20,000 to £23,000This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.To apply for this role please send a copy of your CV or alternatively call (phone number removed)
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Optical Assistant
2 weeks ago
Blackwood, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Location: Blackwood** **Working hours: 37.5 hours a week - weekend working essential** **Experience level: Previous Optical experience is essential for this role** Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term...
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Trainee Optical Assistant
2 weeks ago
Blackwood, United Kingdom Specsavers Full time**Trainee Optical Assistant** **Blackwood** **Full time - 37.5 hours (Weekend work is essential)** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here is your opportunity to join a global company with local ownership! Our trainee roles at Specsavers are not your...
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Trainee Optical Retailer in Blackwood
4 weeks ago
Blackwood, United Kingdom Specsavers Full timeTrainee Optical Retailer Blackwood, South East Wales Full time – 37.5 hours (Weekend work is essential) Salary up to £11.64 per hour Benefits: Extra day off on your birthday, Discounted hearing and eyecare benefits, Enhanced sick pay, Enhanced pay for family leave, WeCare employee support...
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Trainee Optical Retailer in Blackwood
3 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Specsavers Full timeTrainee Optical Retailer Blackwood, South East Wales Full time – 37.5 hours (Weekend work is essential) Salary up to £11.64 per hour Benefits: Extra day off on your birthday, Discounted hearing and eyecare benefits, Enhanced sick pay, Enhanced pay for family leave, WeCare employee support services. Fast paced role, Friendly bubbly team, progression and...
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Trainee Optical Retailer in Blackwood
4 weeks ago
Blackwood, Caerphilly County Borough, United Kingdom Specsavers Full timeTrainee Optical Retailer Blackwood, South East Wales Full time – 37.5 hours (Weekend work is essential) Salary up to £11.64 per hour Benefits: Extra day off on your birthday, Discounted hearing and eyecare benefits, Enhanced sick pay, Enhanced pay for family leave, WeCare employee support services. Fast paced role, Friendly bubbly team, progression and...
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Trainee Optical Retailer in Blackwood
3 weeks ago
Blackwood, United Kingdom Specsavers Full timeTrainee Optical Retailer Blackwood, South East Wales Full time – 37.5 hours (Weekend work is essential) Salary up to £11.64 per hour Benefits: Extra day off on your birthday, Discounted hearing and eyecare benefits, Enhanced sick pay, Enhanced pay for family leave, WeCare employee support...