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Senior Technical Professional Services Consultant

2 months ago

London, United Kingdom LexisNexis Risk Solutions Full time

Senior Technical Professional Services Consultant - Hybrid Working London


About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com


About our Team You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients.


About the Role: As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge


Responsibilities

  • Ensuring project Management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion,customer satisfaction is attended to throughout the engagement.
  • Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs
  • Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
  • Understanding customer use cases and requirements and in turn apply best practices for those customer implementations.
  • Delivering, installing, and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge
  • Determining the types of products and services required by clients and troubleshoots customer issues during implementation


Requirements

  • Have project management skills and experience
  • Have significant exposure to technical implementation
  • Have excellent troubleshooting skills
  • Have a vast range of technical knowledge
  • Demonstrate good internal and external stakeholder management experience


Learn more about the LexisNexis Risk team and how we work here