Netsuite Support Analyst

2 weeks ago


London, Greater London, United Kingdom Workonblockchain Full time

696 IT & Software Developer jobs in the UK

I am looking for candidates with the following experience:

  1. A minimum of 3 years of NetSuite experience, including administration and configuration using SuiteBuilder, SuiteFlow, Freemarker, and HTML.
  2. Management experience.
  3. A strong customer service orientation with the ability to provide technical advice and guidance while working to SLAs.
  4. Experience in financially driven migrations and integrations.
  5. A deep understanding of core Finance Processes.
  6. Experience in testing system enhancements and test management.
  7. Proficiency in using iPaaS tools, such as Celigo.

In this role, I will rely on you to help manage and support various functions, including:

  1. Overseeing support-related resources and NetSuite Support Configuration.
  2. Developing and maintaining a support knowledge base.
  3. Reporting on SLAs and conducting half-yearly customer satisfaction surveys.
  4. Analyzing complex issues to find resolutions.
  5. Undertaking NetSuite customizations, integrations, workflows, and scripts.
  6. Migrating acquired businesses using the iPaaS tool, integrating Sales CRM data and building bank integrations as needed.
  7. Improving, updating, and maintaining migration blueprints.
Description

At ClearCourse, we are excited to offer you an opportunity to join our growing team as a Netsuite Support and Development Analyst in a new role designed to enhance efficiency and effectiveness in our processes, systems, and controls related to NetSuite. You will be part of an established and high-performing team dedicated to supporting NetSuite and Planful BI users across our business and shared service center. This position is perfect for someone seeking a challenging and rewarding experience in a fast-growing, ever-changing environment.

We are pleased to provide benefits such as Life Assurance, Private medical cover, an Enhanced Company Pension, a hybrid working model with 25 days of annual leave plus your birthday off, employee wellbeing perks, enhanced parental leave, and generous training budgets.

If this sounds like the role you're looking for, I look forward to receiving your application

Job Types: Full-time, Permanent

Pay: From £50,000.00 per year

Schedule: Monday to Friday

Work Location: Hybrid remote in London

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