Microsoft 365 System Engineer

Volution Group plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably. We are closely aligned with environmental, health, regulatory and consumer developments that are reshaping the world's expectation of how we live life indoors.Are you a skilled IT professional looking for a new challenge in a dynamic, hybrid M365 environment?We are hiring for a Group M365 IS Engineer to join our Information Services team in Crawley. This is an exciting opportunity for someone with a passion for system security, technical support, and IT infrastructure to make a real impact across our organization.Salary: negotiable depending on experience, pension, 25 days annual leave + bank holidays, EAP and more.Role OverviewIn this role, you will be responsible for managing, monitoring, and securing our company’s systems and users; in both a hybrid M365 and on-premises environment.You will play a key role in implementing and supporting new IT systems, providing operational support, and resolving technical issues.If you thrive in a fast-paced, technical environment and have strong problem-solving skills, we’d love to hear from you.Key ResponsibilitiesSystem Installation & Maintenance: Assist with the installation and upkeep of IT systems, analyzing and troubleshooting issues with both on-premise and O365 applications.Security & Troubleshooting: Maintain security patching services, monitor system replication, mail routing, and ensure accurate user account management.Security Infrastructure: Develop and implement robust firewall and anti-virus technologies. Review security logs and reports to identify and mitigate risks.Support & Documentation: Provide technical support, develop procedural manuals, and offer training for department personnel. Respond to requests and ensure timely resolution of technical issues.Hybrid M365/AD Management: Manage user accounts, distribution groups, security settings, and troubleshoot sync errors in a hybrid M365/AD environment.Email & Network Security: Administer email flow, troubleshoot Exchange Online, and manage security features like DMARC and conditional access policies.VPN & Access Management: Oversee VPN accounts, ensure secure network access, and manage Multi-factor Authentication (MFA) for users and contractors.Skills & Knowledge RequiredMinimum 3 years working with hybrid AD/M365 environments, with strong knowledge of Azure, Entra, and Active Directory security.Proficient in configuring and maintaining firewalls, wired/wireless networks, servers, PCs, and printers in a networked environment.Solid understanding of network security principles, including antivirus systems, patch management, MFA, and user permissions.Ability to communicate effectively with team members, suppliers, and internal stakeholders, even in high-pressure situations.Additional RequirementsStrong troubleshooting and problem-solving skills.Ability to work outside of normal hours, including evenings and weekends, to perform system updates and resolve critical issues.Provide 2nd-level support and assist in training Helpdesk Technicians.If you're passionate about IT systems, security, and working with cutting-edge technologies, we’d love to meet you Apply now to be part of a forward-thinking team making a real difference in the IT landscape.For more information on the business and our privacy policy, please visit: https://www.volutiongroupplc.com/Equal opportunities:All current employees and potential employees are provided equal employment opportunities by Volution Group Plc