Case Handler

At Bridge Help, were a fast-growing bridging finance lender dedicated to providing flexible, fast, and dependable funding solutions for property investors and developers across the UK. Our business continues to expand, and were now looking for a proactive, detail-oriented Case Handler to join our friendly and dynamic team. This is an excellent opportunity for a graduate or early-career professional with an interest in property, finance, or lending whos ready to build a rewarding career in a fast-paced, hands-on environment. Youll play a key role in keeping our deals moving, supporting the underwriting and marketing teams, and helping deliver the exceptional service Bridge Help is known for. Youll provide a mix of administrative, marketing and case-handling support, working closely with our underwriting, sales, and operations teams. No two days are the same - from managing loan documentation to assisting with marketing campaigns and client communications. Key Responsibilities: Admin & Case Handling Proactively follow up on application forms, identification documents, and any missing details to ensure smooth progress through underwriting. Coordinate and manage valuation quote requests and confirmations with accuracy and efficiency. Maintain and update key internal trackers - including deal completions, lost opportunities, and borrower data to support accurate reporting and insights. Keep internal systems up to date, ensuring all records are complete and compliant. Support the management with any membership changes and broker panel updates to keep partner information current. Assist the underwriting team with meeting preparation, document organisation, and general administrative support to ensure seamless operations. Marketing & PR Support Assisting with the management of the companys social media presence creating and scheduling posts, engaging with followers, and growing online visibility. Assist with coordinating and distributing monthly email campaigns through Mailchimp, ensuring content is engaging and on brand. Maintain and update the company website with the latest loan information, case studies, product details, and news updates. Refresh marketing collateral and internal brochures to keep materials accurate, attractive, and aligned with brand messaging. Support the planning and delivery of company events, including expos, client gifts, and broker or investor initiatives. Conduct regular competitor and product analysis to identify trends, insights, and opportunities for growth. Develop new case studies and assist with lead generation campaigns to strengthen business development efforts. Were looking for someone who is: Degree-educated (ideally with an interest in property, finance, or business) Highly organised, with great attention to detail Confident communicator, both written and verbal Proactive and willing to take ownership of tasks Comfortable using Excel, Word, and marketing tools (e.g. Mailchimp, LinkedIn) Keen to learn and develop within the financial services sector What We Offer A collaborative, supportive team environment Exposure to all areas of bridging finance and property lending Study support for a professional qualification (Legal / Financial Planning / Accounting / Surveying ) Regular team events and a friendly, inclusive cultureTPBN1_UKTJ