Reliability Technician

2 months ago

Chester, United Kingdom John Crane Full time

About Us -

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.


John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.


Now let’s hear it directly from the creators – About | John Crane

Connect with us on LinkedIn: John Crane: LinkedIn

Job Description

We have a fantastic opportunity for a Reliability Technician. Join our reliability and support team to keep onsite equipment running smoothly, even ‘Out of Hours.’ You'll tackle root cause analysis, fault fixes, and propose improvements while bridging the gap between end users and John Crane. Collaborate within a tight-knit team to ensure seamless communication, promote new technologies, and manage stock levels effectively. Conduct plant tours to spot and fix equipment issues early, provide hands-on support during installations, and deliver impactful training sessions. Be the key to our clients' success by ensuring they have the tools, systems, and support they need


This role is based from our clients site in Stanlow working Monday to Friday normal office hours.

John Crane is an equal opportunity employer. We celebrate diversity and are committed to crafting an inclusive environment for all employees.


Duties & Responsibilities (not limited to)

  • Reliability - Service the onsite equipment and ensure plans are in place and being driven to deliver reliability service on all levels, including improvement opportunities in line with the current contract terms and conditions including ‘Out of Hours’ site cover.
  • Provide support to the reliability process, root cause analysis, fault finding, rectification, report writing and proposal generation as required, alongside attending meetings (as required) with the end user. Providing a link between end user requirements and various John Crane Departments.
  • Work well within a small team both to offer support and to be supported during the completion of daily tasks.
  • Ensure accurate and effective communication.
  • Support transactional business opportunities.
  • Promote new technology.
  • To understand and build intimate knowledge of client & partners processes procedures and drivers.
  • Relationship - Form integral part of client’s in-house contract management team.
  • Support - Ensure Customer is adequately supported and in position to carry out necessary duties. Including tooling, procedures, systems and technology.
  • Manage stock control to meet the contract seal delivery requirements and ensuring that stock levels are sufficient but not excessive in support of the contract.
  • Complete mechanical seal repair as required.
  • Conduct Plant Tours and feedback any found equipment issues to the end user to drive timely rectification thereby preventing unnecessary equipment outages.
  • To provide one-to-one and group training sessions when required.
  • To provide support and guidance to any on-site business partners during the commissioning phase of new equipment installation or mechanical seal upgrades


The Individual

  • Rotating equipment experience and engineering knowledge in a proactive reliability environment.
  • Ideally have knowledge of API Plans / ATEX Zones
  • Communication - Excellent all round communication & interpersonal skills, written and verbal, at all levels of an organisation.
  • Approach - Logical & process orientated delivery of results.
  • Proactive problem solving.
  • Dynamic self-starter.
  • Commercially sensitive.



Diversity Clause


We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.


At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane) or LinkedIn.

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