Spare Parts Technical Support Agent
2 weeks ago
To clarify and identify of requested and required spare parts for our customers and to support to create spare and wear parts lists as well as the corresponding required adjustment/maintenance of the material masters in our business management systemWe offer:Career DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal OpportunitiesLearn More Here: is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race religion or belief age sex national or ethnicorigin disability status sexual orientation gender identity or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.Tasks and Qualifications:Tasks:Technical clarification of customer inquiries regarding specification of spare parts and handling of repairsIdentification of required spare parts based on documentation and IT systems (SAP)Archiving of all necessary technical data in appropriate CRM/SAP systemsEnsuring the correspondence of requested and suggested spare partsCoordinate and plan technical customer inquiries and their elaborationCarry out product optimizations on old equipmentPreparation of spare parts/catalogs as a basis for spare parts supply conceptsDevelopment of new solutions in case of obsolete parts or necessary replacement solutionsHarmonisation and standardisation of third-party spare parts listsEnsuring that deadlines are met and that the quality standards of spare parts packages are adhered toExperience:Successfully completed technical training and/or further training in the specialist areas of electronics mechatronics mechanical engineeringSeveral years of experience in the spare parts sector especially in ensuring service levelsAn analytical mindset with in-depth knowledge of process optimization conceptual skillsHigh Level experience in working with CRM systemsGood knowledge of PC standard software (very good knowledge of MS Excel) as well as SAP knowledge (SAP R3 MM module) CAD knowledge beneficialDistinct customer and service orientationOrganizational skills commitment very independent working stylea target- and solution-oriented way of working as well as high customer orientation with communication and negotiation skillsRequired Experience:Unclear Seniority Key Skills Business,HR & Payroll,ABB,Learning Management System,Employee Benefits,Event Production Employment Type : Full-Time Experience: years Vacancy: 1
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Spare Parts Inventory
2 weeks ago
Oxford, United Kingdom Oxford Instruments Plc Full timeA leading technology company in Oxford is seeking a Temporary Spares Coordinator to manage service inventory, customer repairs, and service exchange processes. The ideal candidate should possess strong organisational skills, attention to detail, and experience in a stores environment. Responsibilities include overseeing the management of customer repairs,...
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Temporary Service Spares Coordinator
2 weeks ago
Oxford, United Kingdom Oxford Instruments Plc Full timeAre you organised, proactive, and ready to play a key role in supporting our engineering and service teams? We are looking for a Temporary Spares Coordinator to manage our service inventory, customer repairs, and service exchange processes. This is an excellent opportunity for someone who enjoys hands-on work, problem-solving, and contributing to a...
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Temporary Service Spares Coordinator
2 weeks ago
Oxford, United Kingdom Oxford Instruments Full timeAre you organised proactive and ready to play a key role in supporting our engineering and service teams We are looking for a Temporary Spares Coordinator to manage our service inventory customer repairs and service exchange processes. This is an excellent opportunity for someone who enjoys hands-on work problem-solving and contributing to a high-performing...
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Collection/delivery Driver
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