Sr Analyst III_Service Delivery

2 weeks ago


London, Greater London, United Kingdom DXC Technology Inc. Full time

Sr Analyst III_Service Delivery page is loaded

Sr Analyst III_Service Delivery

Apply locations GBR - ANY CITY time type Full time posted on Posted 4 Days Ago job requisition id 51538586

Job Description:

Job Title: Senior Analyst – Service Delivery

Location: Central London

Employment Type: Permanent

Salary: Competitive

Please note this role will be based on site in our Central London Office, 5 days per week.

About DXC Technology

DXC Technology is a global leader in IT services, helping businesses modernize and transform through technology-driven solutions. Our expertise spans cloud computing, cybersecurity, analytics, and automation, enabling organizations to operate more efficiently while maintaining security and compliance.

Job Description Summary

We are looking for a Senior Analyst III – Service Delivery to join our team. This role is critical in designing, deploying, managing, and maintaining infrastructure services and end-user technologies. The ideal candidate will have a foundational understanding of IT infrastructure and service delivery, with a focus on providing excellent technical support and maintaining operational efficiency.

Key Responsibilities

  • Provide technical support for infrastructure services, troubleshooting and resolving issues.
  • Participate in infrastructure deployment and migration projects, supporting implementation activities.
  • Monitor and maintain the availability, performance, and security of IT infrastructure.
  • Work closely with internal teams and stakeholders to understand and meet business infrastructure needs.
  • Assist in the creation and maintenance of documentation, including incident logs, system records, and process guidelines.
  • Ensure adherence to industry best practices and DXC Technology standards in infrastructure service delivery.
  • Continuously develop technical skills and stay updated with emerging IT trends and technologies.

Basic Qualifications

  • Bachelor's degree in a relevant field or equivalent professional experience.
  • Experience in IT infrastructure, with at least 1 year in a similar role.
  • Hands-on experience in infrastructure technology analysis, support, and troubleshooting.
  • Strong data analysis and problem-solving skills, with the ability to assess technical issues and suggest solutions.
  • A strong desire to learn and grow in a technical role within a fast-paced IT environment.

Preferred Qualifications

  • An advanced degree in a relevant field is a plus.
  • Relevant IT certifications such as:
  • CompTIA A+ (for foundational IT support skills)
  • AWS Certified Cloud Practitioner (for cloud computing knowledge)
  • Microsoft 365 Certified: Fundamentals (for end-user service delivery expertise)
  • Experience working with IT Service Management (ITSM) tools and familiarity with incident management processes.

Why Join DXC Technology?

  • Work with a global team of industry-leading professionals in IT service delivery.
  • Gain exposure to cutting-edge technologies and innovative solutions in cloud computing, security, and automation.
  • Opportunities for career growth, learning, and professional development.
  • Competitive salary, benefits, and a flexible work environment.

If you are passionate about technology and eager to build a career in IT service delivery, we encourage you to apply and join DXC Technology's mission to drive digital transformation worldwide.

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