Business Analyst

1 week ago

Wellingborough, United Kingdom Booker Group Full time

About the role

Booker.co.uk is the fastest growing business to business wholesale website in the UK, and takes customer orders that account for c.30% of Booker Group’s sales.  The IS Web team look after all infrastructure and application software that run the Booker Group web sites & apps, including the Booker.co.uk our B2B commerce web site, and also the content only consumer facing web sites operated for various divisions and brands within the Booker Group.  The IS team work closely with the Booker Digital team to ensure the systems deliver a seamless end user online experience to our customers.

The Technical Business Analyst works within the Booker IS department, and is responsible for delivering effective, secure and efficient systems in digital to help improve customer satisfaction and cash profit.  The role sits within the Web projects team and is responsible for the delivery of projects and changes for our web sites and apps.  The ideal candidate will have experience of developing digital systems and web technology in a fast paced, customer focussed business, and will be enthusiastic about delivering system enhancements, analysing bugs and data, and finding solutions to complex issues.

Role Responsibility

  • Good technical background in IT solution analysis, design, and implementation.
  • Proven experience in being responsible for the technical implementation and handling IT projects from conception to completion.
  • Assisting with acceptance integration and testing and developing project plans
  • Strive to succeed and deliver projects, and to transition efficiently into ongoing service management.
  • Superb communication with technical and non-technical colleagues to ensure project requirements are brought together and understood accurately.
  • Crafting user stories and identifying business benefits.
  • Good user documentation skills, reviewing/ writing technical documentation with development teams and specialists.
  • Strong analytical skills to diagnose and prioritise issues/ UI improvements, helping design resolutions, diligently testing fixes through to final deployment.
  • Strong problem-solving skills and the ability to negotiate with multiple partners to find solutions for technical challenges.
  • Excellence in building positive relationships with business collaborators.
  • Desire to learn, give and drive progress by implementing standard methodology improvements in a customer focussed environment.
  • Natural facilitator, being able to bring people into conversations and workshops to ensure comprehensive teamwork.
  • Supporting the IS Manager to ensure the end delivery provides interpersonal value.
  • Excellent critical thinking skills and an open-minded mentality for new insights.

You will need

  • Prior experience as a Technical Business Analyst
  • Good practical experience of web technologies like HTML, XML, CSS, Bootstrap, JavaScript.
  • Experience of leading coordinated e-commerce products (e.g., Sitecore Experience Commerce) incorporating Apps, modern website technologies and web development
  • Previous experience in APIs management and development
  • Experience of using system performance tools such as Datadog is desirable.
  • Solid grasp of data analysis, database management, and system integration.
  • Confirmed experience of using testing and issue management tools such as Jira.
  • Knowledge and understanding of web site analytics tools such as Google Analytics, Google Tag Manager, BigQuery and ContentSquare.
  • Good technical project management background with successful delivery of change programs to time, quality and budget within an agile development framework.
  • Experience with software development lifecycle (SDLC) methodologies, including Agile and Waterfall.
  • Good people management, with validated ability to optimally work with internal and external teams.
  • Service leadership skills with experience of successful solving issues and support provision.

Whats in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
  • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
  • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
  • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
  • 50% off health checks at Tesco Pharmacy.
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
  • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family.
  • A great holiday package

About The Company

Be part of something special. Join our team at Booker.

Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.

Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.

Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.

Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.

*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

  • Lead Business Analyst

    7 days ago

    Wellingborough, United Kingdom Erin Associates Full time

    Lead Business Analyst – Salesforce exp essential - Hybrid (2 days in-office) Salary: £65k + benefits and 25 days holiday Location: Northampton, MidlandsThe ideal Business Analyst will have worked as a Lead BA and will have experience with Salesforce, a solid background in the full project lifecycle within Financial Services, and familiarity with...

  • Lead Business Analyst

    2 days ago

    Wellingborough, United Kingdom Erin Associates Full time

    Lead Business Analyst – Salesforce exp essential - Hybrid (2 days in-office) Salary: £65k + benefits and 25 days holidayLocation: Northampton, Midlands The ideal Business Analyst will have worked as a Lead BA and will have experience with Salesforce, a solid background in the full project lifecycle within Financial Services, and familiarity with various...

  • Lead Business Analyst

    7 days ago

    Wellingborough, United Kingdom Erin Associates Full time

    Lead Business Analyst – Salesforce exp essential - Hybrid (2 days in-office)Salary: £65k + benefits and 25 days holidayLocation: Northampton, MidlandsThe ideal Business Analyst will have worked as a Lead BA and will have experience with Salesforce, a solid background in the full project lifecycle within Financial Services, and familiarity with various...

  • Lead Business Analyst

    7 days ago

    Wellingborough, United Kingdom Erin Associates Full time

    Lead Business Analyst – Salesforce exp essential - Hybrid (2 days in-office) Salary: £65k + benefits and 25 days holidayLocation: Northampton, Midlands The ideal Business Analyst will have worked as a Lead BA and will have experience with Salesforce, a solid background in the full project lifecycle within Financial Services, and familiarity with various...

  • Lead Business Analyst

    7 days ago

    Wellingborough, United Kingdom Erin Associates Full time

    Lead Business Analyst Salesforce exp essential - Hybrid (2 days in-office)Salary:£65k + benefits and 25 days holidayLocation:Northampton, MidlandsThe ideal Business Analyst will have worked as a Lead BA and will have experience with Salesforce, a solid background in the full project lifecycle within Financial Services, and familiarity with various...

  • Business Analyst

    3 months ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role Senior Business Analyst, to join our MIS/Business Objects team. This role covers key business & finance reporting and data analysis. Working with the IS Manger you will be in charge of leading day to day business reporting with a focus on supporting our Finance team with their analytical and reporting needs. This will involve working with...

  • IT Business Analyst

    2 weeks ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The role of IT Senior Analyst - Support and Transformation works within the IT team of Booker and is responsible for supporting and delivering effective, secure and efficient systems across the Trading, Finance, Operations and Branch teams. The role is responsible for the day-to-day support of colleagues within these business teams, taking...

  • IT Business Analyst

    3 weeks ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The role of IT Senior Analyst - Support and Transformation works within the IT team of Booker and is responsible for supporting and delivering effective, secure and efficient systems across the Trading, Finance, Operations and Branch teams. The role is responsible for the day-to-day support of colleagues within these business teams, taking...

  • IT Business Analyst

    2 weeks ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The role of IT Senior Analyst - Support and Transformation works within the IT team of Booker and is responsible for supporting and delivering effective, secure and efficient systems across the Trading, Finance, Operations and Branch teams. The role is responsible for the day-to-day support of colleagues within these business teams, taking...

  • Business Analyst

    2 weeks ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The IS Senior Analyst for Supply Chain works within in the IS team of Booker, and is responsible for delivering effective, secure and efficient systems in the IS Logistics and Retail team to help the business to serve our customers, communities and planet a little better every day, improve customer happiness and cash profit. The role is...

  • Senior Business Solutions Architect

    16 hours ago

    Wellingborough, Northamptonshire, United Kingdom Erin Associates Full time

    About the Role:We are seeking an experienced Senior Business Solutions Architect to join our team at Erin Associates. As a key member of our team, you will be responsible for leading business analysis and process improvement initiatives within the Financial Services sector.Key Responsibilities:Lead business analysis and process improvement initiatives within...

  • Senior Business Solutions Architect

    13 hours ago

    Wellingborough, Northamptonshire, United Kingdom Erin Associates Full time

    About the Role:We are seeking an experienced Senior Business Solutions Architect to join our team at Erin Associates. As a key member of our team, you will be responsible for leading business analysis and process improvement initiatives within the Financial Services sector.Key Responsibilities:Lead business analysis and process improvement initiatives within...

  • QA Analyst

    6 days ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The IS Team are currently seeking a QA Analyst to join the web project team. This role will cover key testing and QA activities associated with the projects as well as manage and conduct business and acceptance testing. The Test Analyst will be key to helping deliver quality assurance and associated testing activities for projects, relevant...

  • QA Analyst

    6 days ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The IS Team are currently seeking a QA Analyst to join the web project team. This role will cover key testing and QA activities associated with the projects as well as manage and conduct business and acceptance testing. The Test Analyst will be key to helping deliver quality assurance and associated testing activities for projects, relevant...

  • Senior Business Solutions Architect

    6 days ago

    Wellingborough, Northamptonshire, United Kingdom Erin Associates Full time

    Job DescriptionWe are seeking a highly experienced Senior Business Solutions Architect to lead our business analysis team and drive business transformation initiatives.Key Responsibilities:Lead a team of business analysts in delivering business solutions that meet stakeholder needsDevelop and maintain business processes and systems to support business growth...

  • Senior Business Solutions Architect

    3 days ago

    Wellingborough, Northamptonshire, United Kingdom Erin Associates Full time

    Job DescriptionWe are seeking a highly experienced Senior Business Solutions Architect to lead our business analysis team and drive business transformation initiatives.Key Responsibilities:Lead a team of business analysts in delivering business solutions that meet stakeholder needsDevelop and maintain business processes and systems to support business growth...

  • Senior Business Solutions Architect

    3 days ago

    Wellingborough, Northamptonshire, United Kingdom Erin Associates Full time

    Job DescriptionWe are seeking a highly experienced Senior Business Solutions Architect to lead our business analysis team and drive business transformation initiatives.Key Responsibilities:Lead a team of business analysts in delivering business solutions that meet stakeholder needsDevelop and maintain business processes and systems to support business growth...

  • Lead Business Solutions Expert

    6 days ago

    Wellingborough, Northamptonshire, United Kingdom Erin Associates Full time

    Job OverviewErin Associates is seeking a seasoned Business Systems Lead to join our team. As a key member of our organization, you will be responsible for leading business analysis efforts and driving business solutions.Key ResponsibilitiesBusiness Analysis: Conduct thorough business analysis to identify business needs and develop solutions.Project...

  • IT Analyst

    3 weeks ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The IS Analyst for Workplace Security works within the IS team of Booker, and is responsible for delivering effective, secure and efficient systems in asset management and security to help improve customer satisfaction and cash profit. The role is responsible for implementing and managing security measures for Windows environments to protect...

  • IT Analyst

    1 week ago

    Wellingborough, United Kingdom Booker Group Full time

    About the role The IS Analyst for Workplace Security works within the IS team of Booker, and is responsible for delivering effective, secure and efficient systems in asset management and security to help improve customer satisfaction and cash profit.  The role is responsible for implementing and managing security measures for Windows environments to protect...