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Export Customer Services Co-Ordinator

4 months ago

Cardiff, United Kingdom Brook Street Full time

An established and growing company is looking for an Export Customer Services Co-Ordinator for a 12 month maternity contract to cover European markets, this is a very exciting role to join their busy and very happy team of customer service professionals based on the outskirts of Cardiff city centre. A great benefits package included.We are looking for someone with excellent Customer Service and administration skills, a stable working background who is used to working as part of a team. We`re looking for somebody with great Microsoft Office skills, the successful candidate will be responsible for delivering first class customer service via the telephone and providing administrative with export skills or knowledge.Duties Include: Support the Distributor network and ensure that export orders are processed speedily and accurately To provide sales information upon request to local management To liaise regularly with Production Supervisors on availability of product. To work closely with Despatch Department to ensure goods are despatched accurately to the end user To prepare all Export documentation in accordance with the Customer/ ICC/ Embassy requirements. To provide quotations to overseas distributors and manage and select appropriate carriers. Action all incoming sales enquiries received via the company website.What is neededGood knowledge of Word packages and competent keyboard skills along with a confident manner and a strong administration/customer service background is essential for this role.Excellent benefits include an on site car park , 25 days hols plus stats, a Xmas end of year bonus, early finish Friday plus working with a fabulous team of people and a great supportive management team.Please apply ASAP