Field Engineer Ipswich

DescriptionField Engineer IpswichLocation: Ipswich (occasional travel to London & Colchester)Working Pattern: HybridAre you looking for a field engineering role where every day is different where youre trusted to work independently and where your efforts have a direct impact on clients successAs a Field Engineer with T-Tech you will be part of a team of eight engineers. Youll conduct approximately four site visits per week covering Ipswich London and Colchester. Your role is client-facing technical and service-driven ensuring our customers get reliable high-quality support on site.What Youll Do Travel regularly across our core areas Ipswich London and Colchester carrying out around four site visits each week and keeping every day varied and interesting. Deliver exceptional customer service acting as the first point of contact on-site resolving technical issues quickly and professionally and leaving clients with a positive experience. Work closely with the wider engineering team sharing knowledge and supporting one another to maintain our high standards of delivery. Troubleshoot diagnose and escalate issues where necessary making sure nothing slips through the cracks. Document your work accurately helping to keep our records up-to-date and our service seamless. Represent T-Tech with professionalism building strong relationships with clients and ensuring they feel supported. What Were Looking ForWere looking for a proactive people-focused problem solver who is excited to make an impact. Youll bring: Proven customer service experience you know how to keep clients happy and turn challenges into positive outcomes. A natural technical curiosity you enjoy learning troubleshooting and finding smart solutions quickly. A growth mindset certifications like MS-900 and AZ-900 are a plus but if you dont have them yet well support you to get there. Strong communication skills you can explain technical issues in a clear friendly way and build trust with clients. BenefitsWhy Join T-TechAt T-Tech we believe in rewarding talent fostering growth and creating an environment where you can thrive. Heres what we offer: Competitive Salary We value your skills and experience so we ensure youre rewarded accordingly. Medical Cash Benefits Because your well-being matters. Get support for everyday healthcare costs. Pension Contributions We match your contributions up to 4% of your salary helping you plan for the future. Life Assurance & Income Protection Peace of mind for you and your loved ones. A Learning-Focused Environment Work alongside experts in cutting-edge technology and stay ahead of the curve. Training & Development We invest in your growth providing opportunities to expand your skill set. Team Gatherings in London Connect with colleagues celebrate successes and collaborate in person at our exciting all-hands events three times a year. At T-Tech you wont just have a jobyoull have a career in an innovative dynamic and supportive workplace where your contributions truly make a difference. About T-TechT-Tech is one of the UKs fastest-growing IT consultancy support and cloud service providers specialising in SMEs within the accountancy and professional services sectors. Our mission is to help businesses embrace innovation enhance productivity and gain a competitive edge through cutting-edge technology solutions.We operate across six key service areas: Business Consultancy IT Support Technical Consultancy Cloud Networks and Security Intelligent Automation Communications At T-Tech we foster a working environment that is both professionally rewarding and enjoyable. By joining our team you will be part of a company that values expertise collaboration and continuous improvement. Key Skills Active Directory,Technical Documentation,Windows,On-Site Support,Test Equipment,Linux,Internet,Preventive Maintenance,Technical Assistance,Troubleshoot,Problem Resolution,Setup,hardware,Technical Support,UNIX Employment Type : Full-Time Experience: years Vacancy: 1