UK Financial Lines Claims Manager, Leeds, Manchester or Glasgow

3 days ago

Leeds, United Kingdom Aon Full time
UK Financial Lines Claims Manager, Leeds, Manchester or Glasgow
Can you bring 5 years+, UK based, Financial Lines Claims Handling expertise to a new, highly visible role at Aon ?
Can you lead, mentor, coach and develop a team of claims specialists to ensure that clients continue to receive concierge levels of service and that optimal claims outcomes are secured?
If so, we'd love to hear from you in connection with this new role that is offered on a hybrid basis and can be based from either our Leeds, Manchester or Glasgow offices

Aon is in the business of better decisions
At Aon, we craft decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
  • Lead a team of Financial Lines claims specialists
  • Handle a caseload of large or contentious claims and facilitate the resolution of coverage issues
  • Mediate between insurers, lawyers, adjusters and claimants at face to face meetings
  • Negotiate the settlement, collection and payment of claims with clients and underwriters
  • Provide guidance on coverage issues.
  • Offer support and advice to clients and/or the branch network on pre and post loss claims
  • Provide guidance on notifiable circumstances and block notifications.
  • Report to the business on claims trends, new and emerging risks and reasons why claims are declined
  • Attend pre renewal client meetings and assist with new business tenders and presentations
  • Demonstrate in-depth knowledge of policy wordings, carry out wording reviews and drive improvements to existing products working with brokers to influence the market

How this opportunity is different
In this key role we are looking for an individual that can proactively find solutions to claims issues, has experience in the London market, existing insurer relationships and understands a range of policies within the Financial Lines arena.
This role is an exciting opportunity for the successful individual to join a team in a senior position and to support our clients and business.

Skills and experience that will lead to success
  • 5 + years of Financial Lines Claims knowledge (PI / D&O/Crime / Cyber)
  • Excellent client relationship management & customer focus
  • Outstanding customer service skills
  • Ability to work on own initiative as well as in a team environment
  • Ability to lead and support other team members
  • Achievement and results focused
  • IT literate - email, Word, Excel, PowerPoint, Internet, databases
  • Self-disciplined, self-motivated and organised

How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

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