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Logistics Operations Manager

4 weeks ago


Hertfordshire, United Kingdom GlaxoSmithKline Full time
Site Name: UK - Hertfordshire - Ware
Posted Date: Mar 14 2025

The Warehouse team at GSK's Ware Manufacturing site is responsible for performing all tasks associated with the movement of materials into, within and onwards from the Ware Manufacturing site. We are looking for a strong people manager with relevant Warehousing skills and ability to set a vision for the warehouse team for the future.

Reporting directly to the site's Logistics Director; you will be accountable for the Warehouse and Sales & Distribution teams, which are responsible for receipt, sampling and storage of materials from vendors, issue of materials to product streams, and despatch of products to freight forwarders for distribution to customers. As the Operations Manager you will operate the Warehouse and additional 3PL Warehouses within agreed budget levels, ensuring that there is a 'Quality' and 'Environment, Health & Safety' (EHS) culture amongst the wider team, whilst ensuring that the Warehouse is compliant and audit ready.

Further responsibilities include ensuring that staff have the appropriate skills for running the business and maintaining strategic alignment of the Warehouse to support future state and change projects (for Warehousing, Distribution and Supply Chain).

The warehouse team is circa 50 people across the Warehouse (including permanent and interim staff).

Key Responsibilities:

• Development and delivery of the Warehouse Strategy aligned to the Ware manufacturing site.

• Effective budgetary control against agreed targets (budget of c£ 4.3 million and staff levels of circa 50+ people). Support product streams to the agreed lead-times for movement of materials (approx. 120,000 picks per annum).

• Ownership of Customer orders despatched ex-site to plan, with correct paperwork and in a compliant manner.

• Ensure activities support SRM projections and metrics (to track performance and address abnormalities).

• Chair governance meetings covering Performance, People, Quality and EHS (including monitoring trends and agreeing action plans to address any slippage) internal Warehouse. Additionally govern external 3PL's covering Performance, People, Quality and EHS as well as KPI metrics outlined in the SLA's (Service Level Agreements) and any 3PL and transport contractual agreements.

• Govern and maintain facilities and plant including machinery and MHE fleet for Ware campus.

• Support all audits. Promote and encourage input/development of GSK Quality Management System. Ensure that GMP, Quality and EHS standards are maintained.

• Supporting and developing direct reports (as a coach or mentor), including allocating important projects and challenging responsibilities for development purposes.

• Ensure all warehouse staff are given regular appraisals and 1:1s to actively manage Performance and GSK Expectations whilst enabling them to receive the appropriate training & development for their role

• Accountable for the implementation of site changes/initiatives within own team. Drive appropriate system and operational changes and manage/propose process improvements. Provide resource as required to cross functional projects within the value stream.

Please Note: The Warehouse is subject to Known-Consignor status and is subject to stringent external audits. It is therefore a requirement of pre-employment screening for the successful applicant to have references that date back 5 years.

About You:

This role would suit a self-motivated person who has management experience obtained from working in a cross-functional, global supply organisation. Knowledge and experience of real-world logistics and warehousing are required for the role, preferably obtained from working a highly-regulated industry. You will be resilient and calm under pressure, with strong people skills and a proven ability to influence people to achieve and drive performance. You will have a strong continuous improvement mindset.

About Ware Manufacturing Site:

We are co-located with our R&D colleagues and recently opened a new, state-of-the-art oral solid dose facility at Ware. At this location our scientists, technicians and engineers (from R&D and Global Supply Chain - GSC) work collaboratively together (using the latest technologies) to rapidly knowledge transfer and deliver GSK's most innovative, medicines faster and more efficiently. On site we produce over 60 million respiratory inhalers each year with growing demand in future years. The site also processes Active Pharmaceutical Ingredient (API) for use both on site and other manufacturing sites in our network.

APPLICATION CLOSING DATE - Friday 28th of March 2025 (COB).

Basic Qualifications:
  • Relevant manufacturing / logistics / warehouse experience (eg; managing a warehouse / logistics team in a complex highly-regulated industry).
Preferred Qualifications:
  • Degree in relevant discipline (eg; Science, Logistics, Technical, Engineering, etc).
GSK offers a range of benefits to its employees, which include, but are not limited to:
  • Competitive base Salary
  • Annual bonus based on company performance
  • Opportunities to partake in on the job training courses
  • Opportunities to attend and partake in industry conferences
  • Opportunities for support for professional development
  • Access to healthcare and wellbeing programmes
  • Employee recognition programmes
If you would like to learn more about our company wide benefits and life at GSK we would suggest looking at our webpage Life at GSK | GSK .

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Ukdiversity.recruitment@gsk.com or 0808 234 4391. The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive .

As you apply, we will ask you to share some personal information which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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