Insurance Claims Handler

1 week ago


Norwich, United Kingdom Anglian Full time

About Us:We are a leading National Home Improvement Company, recognised for our range of trusted brands. We specialise in delivering high-quality services across the country and are now looking for a skilled Insurance Claims Handler to join our growing team. If you have a keen eye for detail and a passion for customer service, this could be the perfect opportunity for you.Key Responsibilities: Assess Claims: Process and evaluate insurance claims related to home improvement projects, ensuring each claim is valid and in line with policy coverage.Investigate Claims: Conduct thorough investigations by reviewing documents, gathering evidence, and working with contractors or external experts to assess damages.Negotiate Settlements: Handle negotiations with policyholders and third parties, ensuring fair and timely resolutions.Authorise Payments: Approve claims payments based on assessments and company policies.Customer Communication: Provide clear, consistent updates to policyholders, offering support throughout the claims process.Documentation Management: Ensure all necessary documentation, such as repair estimates, photos, and reports, are properly collected and verified.Fraud Detection: Identify and e...


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