Delivery Manager
4 weeks ago
Delivery Manager
Are you ready to make a real difference and drive change? Our client, a well-established pharmaceutical organisation dedicated to enhancing the health of millions, is on the lookout for a Senior Delivery Manager to join their dynamic Customer Experience team
Hybrid working: 8 days a month in Office | Offices based in Canary Wharf | £18.11ph | 37 hours per week (Monday to Friday) | 3 months temporary
Duties of the role:
- Manage, lead and develop a multiskilled Customer Experience Centre (CEC), ensuring excellent standards of customer service are in place and maintained.
- Lead the delivery and operations of our core CEC services, which includes but is not limited to:
- Primary contact channels e.g. telephone and emails.
- Enquiries related to Regulation e.g. application status updates, expedition requests, appeals, complaints, general lifecycle and regulatory queries.
- Helpline support services.
- Ensure appropriate governance, processes and procedures are in place and documented for all Customer Experience Centre services.
- Ensure robust training strategy in place across the team.
- Represent Customer Experience Centre on cross-Agency groups, sharing information about service performance, developments and feedback.
- Be alert to campaigns or developments that may impact the team and/or increase demand.
- Weekly pay every Friday.
- Easy timesheet accessibility with mobile support.
- Up to 29 days annual leave.
- Perks at work and discount schemes for all major retailers and over 150 high street stores.
- Access to free eye-care vouchers and discounts towards glasses for VDU purposes.
- Access to well-being platforms.
- FREE access to online LinkedIn Learning courses, with thousands of courses and videos available to enhance your learning and skillset, from Microsoft systems to soft skills such as delivering great Customer Service.
- Temp of the Month awards.
- Dedicated consultant to support your job search and offer expert interview tips.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.#J-18808-Ljbffr
-
Van Delivery Driver
4 days ago
London, Greater London, United Kingdom iMile Delivery Full timeiMile Delivery is a leading international logistics company headquartered in the Middle East, specializing in providing efficient and reliable delivery solutions for e-commerce platforms and corporate clients. The UK branch of iMile Delivery focuses on serving the UK market, ensuring high-quality delivery services. We are currently seeking Van Delivery...
-
Delivery Rider
4 days ago
London, Greater London, United Kingdom Pizza Hut Delivery, London Full timeThe following content displays a map of the job's location - Aldershot.Flexible Hours: Flexible Hours across the week predominantly afternoons, evenings, and weekends.Hourly Rate: Hourly rate is dependent on experience. Can earn more through tips and commission.Working Hours: 8-20.Location: Aldershot.Closing Date: 02/01/2025.Job Category: Bike Rider -...
-
Management Accounts Assistant
4 days ago
London, Greater London, United Kingdom Delivery Mates Full timeRole: Work as a Management Accounts Assistant to provide expert timely and insightful financial reporting, analysis and support, including transaction processing and relevant system maintenance and development, to support the business in maximising profitability, realisation and efficiency.Job Description - Management Accounts AssistantKey Responsibilities -...
-
Programme Manager
1 week ago
London, Greater London, United Kingdom Rail Delivery Group Full timeProgramme Manager (Tap Converter) 18 month fixed term contractContract: 18 month fixed termClosing date: 11th April 2025Be Part of the Future of RailThe railway in Britain is undergoing its most significant transformation in a generation, and Rail Delivery Group (RDG) is at the heart of this change. With the creation of Great British Railways (GBR), we are...
-
Project Manager
2 days ago
London, Greater London, United Kingdom Rail Delivery Group Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Project ManagerSalary: £46,359 to £60,000Location: London - HybridAnnual Leave: 30 Days + Excellent BenefitsClosing date: 18th April 2025Be Part of the Future of RailThe railway in Britain is undergoing its most significant transformation in a generation, and...
-
Propositions Manager
7 days ago
London, Greater London, United Kingdom Rail Delivery Group Full timeWhat is the purpose of this job?The Propositions Manager will play a key role in developing and managing customer propositions that align with the rail industry's strategic objectives. You will work closely with internal and external stakeholders, including Train Operating Companies, the Department for Transport, Great British Railway Transition Team (GBRTT)...
-
Traincrew Project Manager
7 days ago
London, Greater London, United Kingdom Rail Delivery Group Full timeTraincrew Project Manager- Maternity Cover2 days ago Be among the first 25 applicantsWhat is the purpose of this job?This role is to project manage several workstreams, as part of the wider Traincrew Programme. To help deliver improvements to how the industry manages and delivers traincrew resourcing. Focusing on the delivery of workstreams to help the...
-
Property Manager
4 days ago
London, Greater London, United Kingdom Randstad Delivery Full timeProperty Manager Block Property Manager - Leading Propery Company - Richmond Upon Thames Are you a customer service focused professional looking for a new challenge in Property?Do you have excellent administration and organisational skills and are looking for a leading employer that values its employees?Are you interested in a career within Property...
-
Backs Warehouse Operative
4 days ago
London, Greater London, United Kingdom DX Delivery Full timeAn exciting new Warehouse Operative opportunity at DX*** This is a Backshift / Afternoons vacancy***About UsDX are a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services.We provide a wide range of specialist delivery services to both business and residential addresses across the UK and...
-
7.5t Driver
4 days ago
London, Greater London, United Kingdom DX Delivery Full timeAn exciting new 7.5t Driver opportunity at DXRole summary:To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.Key...
-
IT Digital Procurement Manager- 12m FTC
4 days ago
London, Greater London, United Kingdom Rail Delivery Group Full timeClosing date: 2 April 2025Salary Scale: £46,359- £60,000 per annumWhat is the purpose of this job?· To provide a professional, high standard and effective IT & Digital Procurement management function for Rail Delivery Group (RDG). It should be noted that although this is an IT & Digital role, candidates will be expected to work on other...
-
Delivery Manager
2 days ago
London, Greater London, United Kingdom Oliver Bernard Full timeThis is a brand new opportunity for a Delivery Manager to join a leading, global investment and insights company for financial investors. You will lead end-to-end initiative delivery, from scoping to post-implementation support, reporting into the Head of Tech Delivery - and manage interdependencies between delivery teams for multi-system software...
-
Delivery Manager
2 weeks ago
London, Greater London, United Kingdom SR2 REC LTD Full timeJob Description Title: Early Career Delivery Manager / Project ManagerContract Type: Inside IR35Rate: £275 per day (Approx. £3.6k take-home per month)Clearance: Open to both SC-cleared and non-cleared candidates (clearance sponsorship available)Contract Length: Rolling 6-month contract (multi-year opportunities)Location: Hybrid (Once a week travel to...
-
Delivery Manager
1 day ago
London, Greater London, United Kingdom Tower House Consulting Ltd Full timeLondon, United Kingdom | Posted on 05/12/2024Delivery ManagerLondon - Hybrid£85,000 - £115,000 + BenefitsOur client is an exciting fintech company, transforming the global transfer agency landscape. An established innovator within their niche, they're building cutting-edge products and services to modernise financial systems for their global portfolio of...
-
Traincrew Project Manager- Maternity Cover
4 days ago
London, Greater London, United Kingdom Rail Delivery Group Full timeClosing date: 2 April 2025Salary Scale- £46,359-£55,000 per annumWhat is the purpose of this job?This role is to project manage several workstreams, as part of the wider Traincrew Programme. To help deliver improvements to how the industry manages and delivers traincrew resourcing. Focusing on the delivery of workstreams to help the industry achieve the...
-
Delivery Manager
2 weeks ago
London, Greater London, United Kingdom Made Tech Limited Full timeLocation: Bristol, London, Manchester or Swansea with hybrid-working policyAbout Made TechOur aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.We are building a community of designers, researchers and...
-
Delivery Manager
2 weeks ago
London, Greater London, United Kingdom ea Change Full timeJob Title: Delivery Manager - GDS ProjectsDuration: 3-6 monthsRate: £650/day inside IR35Location: Remote (Very occasional travel)Job Description:We are currently seeking an experienced Delivery Manager to lead multi-disciplinary teams on a government-themed digital transformation project. As a Delivery Manager, you will play a critical role in ensuring the...
-
Delivery Manager
1 week ago
London, Greater London, United Kingdom TN United Kingdom Full timeDelivery ManagerLocation: National*Closing Date: 31st MarchInterviews: W/C 21st April (subject to change)Grade: SEO(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)Salary: London: £47657 - £52040 (which may include an allowance of up to £418). National: £41463 - £45276 (which may include an allowance...
-
Delivery Manager
4 days ago
London, Greater London, United Kingdom Theodo Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.At Theodo, we help businesses create innovative digital solutions. Specialising in web and mobile apps, we bring deep expertise in cloud-native technology and agile delivery. As part of Theodo Group, we collaborate with a network of 10 companies globally,...
-
Delivery Manager
7 days ago
London, Greater London, United Kingdom Insurwave Full timeAt Insurwave, we are looking for remarkable people who thrive on making an exceptional contribution. We now have an exciting opportunity for a Delivery Manager to play a key role in our Product team. If making a difference gets you out of bed in the morning, then this could be the perfect opportunity and the start of something incredibleWhat will you be...