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Junior Account Manager

3 months ago


Slough, United Kingdom MBS Lighting UK Limited Full time

The Junior Account Manager will be a part of a team and act as the points of contact for the Company’s Feature Film, TV and Commercial clients, Rigging, Virtual production and projects. The key purpose of the role is to assist with the management of customer accounts from the initial phone call through to final approval of invoices. The role requires excellent customer service skills to ensure all aspects of the account are handled in a professional and personal manner. The Junior Account Manager will also work with the wider Sales team in procuring new business and maintaining on-going relationships with clients and crew.

The role reports directly to the Office Manager but also involves working closely with the wider Sales Team, Sales Director, Finance Department and Operations Department. There will also be essential and significant involvement with Production Crew.

Key Duties

  • Maintaining relationships with existing client base.
  • Answering phone calls and responding to emails in a professional and timely manner.
  • Updating the crew call log sheet.
  • Attend daily morning meeting and afternoon transport meeting.
  • Working alongside the Account Managers to manage productions from start to finish.
  • Entering client equipment lists accurately for quoting.
  • Assisting with the completion of the Job Management Workbook.
  • Assisting with internal Production Meetings when necessary.