Senior Staff Technical Instructor

Category-defining tech. Career-defining work.Lots of tech companies disrupt. But many fail when they try to scale. Were different. CockroachDB makes it easier for companies to build and scale apps. This is how and why were helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact.Because when our customers win we all win.The RoleWere looking for experienced engineers interested in helping us build the best technology education program in the industry. Our ideal candidate is a senior software developer or devops engineer who also loves to teach and to build technical enablement materials. Youve built and managed non-trivial applications but you also have a passion for explaining technical concepts in just the right way.Youll deliver and help build highly technical instructor-led training courses with hands-on exercises to help people get the most out of CockroachDB products. Youll also become a CockroachDB expert. When applying please let us know in a few words why youd be a good fit. Polymath developer Technology geek Hacker who loves to speak and write If any of these descriptions fit then wed love to hear from youYou WillDeliver outstanding instructor-led training experiences to Cockroach Labs customers both virtually and in person.Become a credible CockroachDB expert who can answer questions that emerge during training and lead application-specific discussions that address the needs of customers teams.Evaluate training requirements by product and user role and turn those requirements into course modules including: lecture materials and hands-on labs based on realistic example applications and workloads.Use feedback and survey data from learners Cockroach Labs field engineering teams and other subject-matter experts to improve existing courses.Build train-the-trainer materials to enable Cockroach Labs instructors around the world to deliver our training courses effectively.Learn about new product features and teaching methods collaborating with the Cockroach Labs product engineering and field engineering teams in order to deliver engaging accurate and up-to-date training.Continually look for ways to extend and improve our courses to support new products and features and to enhance the learning experience for students.The ExpectationsWithin 3 months:Complete new hire onboarding and technical training to acquire hands-on technical knowledge of Cockroach Labs products their specific capabilities and use cases.Via new hire training and shadowing acquire a deep knowledge of CockroachDB instructor-led training offerings student personae and learning objectives.Shadowing instructors and delivering portions of customer training.Within 6 months:Fully ramped as an instructor and delivering private customer training solo.Delivering open-seat public training courses on a regular cadence.Architecting and designing new and updated training offerings.Own the end-to-end production of one or more training offerings.To drive the personal growth and business impact of our employees were committed to developing a supportive and enriching culture for everyone. We value our employees wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what its like to work at Cockroach Labs and help us make an impact on the worldYou HaveA Bachelors or advanced degree in computer science or a related engineering discipline or equivalent experience in a software or technology-related field.Aptitude and attitude are more important than credentials.Advanced skills in at least one programming language (e.g. Java Javascript Python).Understanding of at least one other programming language is a big plus (e.g. Java Javascript Python).You are highly skilled with modern software development practices and infrastructure.Experience using one or more database technologies. Knowledge of CockroachDB is a plus but not required.Demonstrated experience delivering technical training successfully.Strong verbal and written communication skills.A can-do attitude and the ability to work collaboratively with all members of the curriculum development team and training delivery staff.Ability to manage time effectively to complete tasks on a deadline and to effectively communicate project status and risks as timelines evolve.You enjoy self-driven exploration and education on new technologies and languages and can adapt innovative technologies and learn quickly in a fast-paced environment.The ability to travel up to 50% of the time.The TeamNathan Zamecnik - Director of TrainingNathan is a software engineer technical trainer and distributed database expert. At Cockroach Labs Nathan is responsible for training and leads a team of Education Engineers that build maintain and deliver technical training to Cockroach Labs customers partners and teammates.Prior to joining Cockroach Labs Nathan helped build and scale customer education teams at Elastic and MongoDB. Cockroach Labs is a natural continuation of enabling engineers on distributed data systems. When hes not working and tinkering with distributed data systems he can be found spending time with his family playing golf and reading.Shannon Bradshaw - VP of EducationShannon is a software engineer information scientist and author. At Cockroach Labs Shannon is responsible for user education through documentation and training. Educations mission is to enable prospects and customers to be successful with CockroachDB at every stage of their journey regardless of their application or data needs. Prior to joining CockroachDB Shannon worked in the venture space enabling startups to create their own user education programs. Shannon built the developer education function at MongoDB and is the author of MongoDB The Definitive Guide 3rd ed. (OReilly). Shannon holds a Ph.D. in computer science from Northwestern University and was a computer science professor in a former life. When hes not working Shannon can be found spending time with his family cycling or playing guitar.Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process please email us at .Cockroach Labs has a hybrid work model with Roachers that are local to one of our offices coming in on Mondays Tuesdays and Thursdays and working flexibly the rest of the week. While weve learned valuable lessons working remotely nothing can replace the connection creativity and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.BenefitsStock OptionsMedical InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceProfessional Development FundsFlexible Time OffPaid HolidaysPaid Sick DaysPaid Parental LeaveRetirement BenefitsMental Wellbeing BenefitsAnd moreRequired Experience:Staff IC Key Skills Continuous Integration,Agile,HTTPS,SAFe,Systems Engineering,Acquisition Strategy,Requirements Analysis,Sharepoint,UML,Technical Support,Cerner,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1