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Account Manager

1 month ago


Livingston, United Kingdom Search Full time

Account ManagerOur client are a specialist Publisher in the shipping industry are looking to add a Sales & Customer Account Executive on a full time permanent basis. We are looking for a candidate with a passion for building strong client relationships and driving sales within a busy team.Responsibilities:* Handling inbound calls from customers, providing sales information and customer support* Dealing with customer queries, quotes and pro formas quickly and efficiently on a daily basis* Processing sales orders using industry software* Reporting the end of day sales figures* Dealing with daily invoicing and credits* Processing returns* Ordering third party publications* Ensuring the shipment of subscription products on a bimonthly / 6 monthly basis* Contacting external customers regarding new publications and updates* Assisting with Corporate Sales tasks* Maintaining regular contact with resellers* Updating database* Covering the Reception desk when required* General office administration* Any other activities that the company requiresPerson Spec (Skills/Knowledge and Experience required)* Must have 3 - 5 years of sales/Account management experience* Strong IT skills and adaptability to working with the relevant software and business management packages* Excellent communication and customer service skills* Confident telephone manner* Collaborative - works closely with management and staff across the business* The ability to work effectively in a team as well as being a self-starter* To be able to communicate at all levels and in a knowledge-led manner* To be dynamic and energetic in approach* Capable of working to tight deadlines* Be flexible, hard-working and keen to learn* Good time management skills* Possess excellent attention to detail* Knowledge of MS Word and ExcelSalary, Conditions, Benefits* Salary £30,000* Full time hours: 37.5 per week - Monday to Friday - Start time between 8am - 10am Flexible* After 3 month probation period trialling 4 day working week meaning you will only need to work 30 hours per week however be paid for 37.5* Company wellbeing plan and pension* Discounted or free food* Free flu jabs* On-site parking* Sick pay* Wellness programme* Winter Tyre scheme* Excellent Holiday schemeIf you are interested please apply with your most up to date CV.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.


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