Service Engineer

3 weeks ago

Bristol, Bristol, United Kingdom Swegon Ltd. Full time

Are you confident in decision making and using initiative? Do you have strong influencing and communication skills? Are you looking for your next Service Engineer role? Then we have great opportunities for Service Engineers to join us within the Service department, reporting into the Area Service Manager, working remotely within the Southwest region.

Position Summary:

A standalone role, working from home and at customer sites to provide skilled fire/smoke damper control services across the UK.

Main duties and responsibilities:

  • Carrying out maintenance, repair, commissioning, and service support to a wide range of chillers, heat pumps, ventilation, and Swegon Manufactured HVAC equipment.
  • Communicating technical information and site requirements back to the Service office.
  • Fault finding.
  • Liaising and developing working relationships with customers and other employees within the company.
  • Completion of relevant service paperwork using our online platform.
  • Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments.
  • Lead generation, identifying commercial opportunities for business development.
  • Compliance with company policies, procedures, and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor, and CHAS.

Experience:

Essential:

  • Basic knowledge of ventilation and smoke damper control and industry practices.
  • Experience dealing with customers and the ability to communicate technical information and site requirements back to the Service office.
  • Awareness and appreciation of Health and Safety requirements to industry standards.
  • Understanding the importance of working in line with risk assessments and method statements.
  • Providing an appropriate audit trail of documentation relating to servicing of customer sites.

Desirable:

  • Completion and understanding of the importance of Dynamic Risk Assessments.
  • Knowledge of smoke damper control products.
  • Manufacturer training.
  • All-round HVAC knowledge.
  • Sound controls knowledge.
  • Practical Smoke/Fire Damper or controls experience.
  • An appreciation and understanding of the benefits of lead generation and completion of relevant forms.

Qualifications:

Essential:

  • GCSE or equivalent.
  • Engineering/Mechanical type qualification.
  • Full Driving Licence.
  • Computer literacy.
  • ACRIB / CSCS Card or other safety awareness course.

Desirable:

  • IPAF.
  • PASMA.
  • HND/C Mechanical or Electrical engineering or similar.
  • Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification.
  • Level 2 or 3 NVQ Refrigeration & Air Conditioning.
  • Controls qualification.
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