Facilities Management Consultant

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward. Facilities Management Consultant (6 Months FTC)We currently have an excellent opportunity for an interim Facilities Management Consultant (6 months maternity cover) with strong supplier relationship and supplier collaboration experience in facilities management for our Integrated Facilities Management business line on a specific client account in the UK public sector.RoleThis is a pivotal role responsible for:The performance management reporting and analysis of the supply chain ensuring strong compliance with ISO 44001 this is the critical roadmap for establishing and managing collaborative relationships with suppliers (upstream) customers (downstream) partners (horizontal) and inter department or function (internal) to generate benefits for all parties.Reporting into the Facilities Management Consultant this role will involve:Developing and managing collaborative partnering relationships with the clients suppliers across the central region which covers midlands and Wales.Working closely with the clients suppliers to help them resolve problems improve service quality and achieve cost savingsSharing best practice across the clients suppliers to improve the overall service the client receivesLeading collaboration workshops and process review sessions within the designated UK region to unlock value and innovation across all the clients suppliers helping to maximise the benefits the client gains from its supply chain.Tapping into the clients digital platform to foster data-based decision-making with the clients suppliersLiaising closely within JLL with the local client and the local departments who occupy the buildings regarding supplier performance and service improvement programsLeadershipSupport and lead the vision and strategy of the account plans through the development of strong supplier partnerships to ensure the client receives exceptional deliverySupport the development of a structured consistent and robust SPM and SRM programmeUnderstand the clients key business drivers and focus the team & the supply chain to ensure those priorities are aligned with Jones Lang LaSalle deliverablesClient/Stakeholder ManagementManage relationship with key Client stakeholders and the supply chain partners within region to ensure net promoter results from the KPI Corporate Real Estate satisfaction survey.Serves as single point of contact for Jones Lang LaSalles service delivery within regionAccountable for the service delivery within the designated region to meet contractual obligations of Jones Lang LaSalleDevelop and maintain a detailed understanding of the Clients business and key factors influencing their requirement for our servicesSupplier ManagementUndertake a monthly assurance check of FM supplier contracts within region which assess services versus contract requirements and specifications including(a) 10% check of KPI scores reported by the FM Suppliers against the relevant source performance data(b) 100% check that all statutory mandatory and/or Departmental health and safety certification and required documentation has been provided in advance of supplier invoicingAudits to ensure suppliers are working in accordance with their contractual obligations.Develop and implement the Supply Chain audit strategy within region including statutory compliance; health and safety (including incident management); completion of works; environment and sustainability; permit to work; asbestos control.Drive client specific initiatives such as supply chain innovations sustainability efficiencies & best practices within regionProvide internal benchmarking reports against price KPIs customer satisfaction surveys including a relative ranking of comparable suppliers.Provide external benchmarking summarising findings of pricing services added value and discrepancies between the SC contracts and the wider market offering.Preparing high quality papers reports and presentations for use with internal and external stakeholdersPerformance Management & Reporting:Provide and keep up to date a comprehensive repository/source of FM information that provides confidence of performance and the ability to compare and analyse performance across the FM Supply Chain within region.Obtain and manage the information from FM Supply Chain parties on FM service performance control financial management and trend analysis within regionUse the Digital Platform to enable effective business decision making robust performance monitoring and effective audit control.Analyse performance information and identify pre-emptive actions to minimise/avoid faults and/or failures.Advise on best practices in FM supply chain performance management monitoring and reporting trends and innovationsProvide routine and ad-hoc supplier performance reporting including monthly KPI reports financial reports customer satisfaction reports contract risk reports etc.Performance AnalysisProvide monthly supplier performance statistics and trend analysis within regionAnalyse supply chain performance via a Digital Platform to identify areas of performance issues and correct them before KPIs are failedMonitor and manage supplier performance outcomes to rectify where service standards are below expectationsProvide reports and analysis of each FM Service within regionCo-Ordinate and chair monthly performance meetings for each FM Supplier within regionSound like you To apply you need to be able to demonstrate the following skills and experience:5-10 years experience of Supplier Relationship Management and/ or Facilities Management role or similar within the UK and across multiple service lines is essentialProven track-record in UK corporate or public sector facilities portfolios with the operational analytical & interpersonal skills required to effectively build and manage collaborative relationships with supply chain partners.Proven ability to facilitate strategic supplier relationships and work with senior business executivesA very strong communicator with excellent management skills who is well organised commercially astute and motivated.Positive can-do solution-orientated with a talent for getting things doneOrganisational awareness and strategic thinking leadership people management management of projects and other resourcesStrong numerical analytical and commercial management skillsExcellent ability to work with large amounts of data and build reports to frame key issues clearly and conciselyStrong Microsoft Excel and PowerPoint skillsExtensive experience working with facilities management CAFM systems and using CAFM data to generate insights which translate into supplier actions plansFluent in English additional language preferred but not mandatoryA proven track record of success in a similar positionEssential deep understanding of IFM services and supplier environmentCollaborative and influencing style with a focus on teamworkProven ability to deliver results in challenging environmentsExpertise in FM operations with demonstrated ability to manage changeAbility to sell and present initiatives and/or new ideasAbility to work in a fast-paced environment with strict timelines managing multiple deadlines simultaneouslyQualificationsDegree in Supply Chain Facilities Management or an Engineering discipline preferred.The successful candidate will be subject to Baseline Personnel Security Standard (BPSS) and SC#LI-JA1Location: Remote Birmingham GBR Cardiff GBRIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.Required Experience:Contract Key Skills Project Management Methodology,Project / Program Management,Change Management,Order Management System,Business Analysis,Visio,Data Management,Project Management,Metadata,Management Consulting,Data Analysis Skills,Taxonomy Employment Type : Full-Time Experience: years Vacancy: 1