IT Engineer

Location: Carterton, United Kingdom

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world's largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

THALES are looking to recruit a dynamic & experienced IT Engineer to be responsible for supporting and maintaining our Windows-based IT classroom equipment and infrastructure. This includes overseeing critical systems, ensuring uptime, troubleshooting issues, and ensuring all technology systems run smoothly for both the flight training equipment and administrative operations.

Location: RAF Brize Norton

What can we offer you?

On offer is a competitive salary and benefits package, which includes;

• Pension Scheme
• 28 days annual leave (Plus Bank Holidays)
• Life Cover
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts

What will you deliver?

• Systems Administration: Manage, maintain, and optimize Windows-based servers, workstations, and networks.
• Technical Support: Provide on-site and remote IT support for staff, instructors, and students regarding hardware and software issues.
• Flight Training Systems Support: Ensure the smooth operation of simulation systems, including troubleshooting and resolving IT-related technical issues that may impact flight training.
• Network Maintenance: Oversee network configuration and management to ensure reliable connectivity between training systems and classroom setups.
• Security & Backup: Implement security protocols and backup procedures to ensure data integrity and protect sensitive training information.
• System Upgrades & Maintenance: Regularly update and patch systems to keep all infrastructure secure and up to date.
• Collaboration: Work closely with the Flight Training and Operations teams to understand technical requirements and provide IT solutions that enhance training effectiveness.
• Documentation: Maintain clear documentation of IT systems, troubleshooting steps, and operational processes.

Who are we looking for?

• Proven experience as a Windows IT Engineer, Systems Administrator, or in a similar role, ideally within a training, educational, or aviation environment.
• Strong knowledge of Windows Server, Active Directory, and Windows 10/11 OS environments.
• Experience with virtualization platforms such as Hyper-V.
• Familiarity with networking concepts, including DNS, DHCP, TCP/IP, and VLAN configuration.
• Strong troubleshooting skills and the ability to resolve complex hardware and software issues.
• Knowledge of backup systems, disaster recovery, and security best practices.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent communication skills and a customer-focused attitude.
• A keen interest in aviation and flight simulation systems is a plus.
• UK National able to gain SC clearance.

Desirable Qualifications:

• Experience working with flight simulation systems or training software (e.g., Prepar3D, X-Plane).
• Microsoft Certified Solutions Expert (MCSE) or similar IT certifications.
• Knowledge of scripting languages (e.g., PowerShell) for task automation.

This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, Thales will help and assist the successful applicant undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance.

To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.

For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - United Kingdom Security Vetting - GOV.UK (www.gov.uk)

#LI-DOM

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now

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