Solutions Consultant

As a Solutions Consultant you will be closely working with Account Managers on key accounts on up-sell and cross-selling opportunities in the UK.You will need to identify the opportunities by understanding the technological gaps in the customers business and drive the adoption of the Zohos suite of products to meet their requirements. You will be the customers internal Champion by working across functions like Pre-sales Compliance & Product Management.You will be diligently working with them over months nurturing and building relationships that get us to - "Its a deal".You should be very proficient about our products by having learnt them inside-out handling everything from integrations web-hooks to middleware APIs.We believe that we will only be successful if our customers are and if they can drive the value and ROI from their investment in our technology.Responsibilities:Apply a consultative approach to comprehend the business context existing IT infrastructure and current business/IT priorities of the customer.Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack devising solutions using product capabilities and third-party components.Interface with diverse audiences encompassing business users developers architects IT operations professionals and senior stakeholders elucidating the value proposition of Zoho Products.Take charge of technical activities including requirement analysis feasibility assessment validation and product demonstrations.Lead Proof of Concepts (POCs) and technical bootcamps whether conducted on-site or remotely.Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.Serve as the Single Point of Contact (SPOC) for the customer coordinating with various internal teams such as Pre-sales Compliance Product Management Engineering and Support as required.Deliver product presentations at various events including conferences seminars webinars etc.RequirementsPossess 5 years of experience as a Solutions or Pre-sales Consultant or within an IT consulting environment focusing on SaaS or software products.Proficiency in Enterprise SaaS applications including CRM (preferably) ERPs Legacy Systems APIs and Integrations.Demonstrated experience in handling RFI/RFP processes.Exhibit strong sales and consulting expertise coupled with exceptional communication and interpersonal skills.Ability to operate within a Hybrid model and willingness to travel for client meetings.Ability to build internal relationships and collaborate effectively with internal teams globally as well as nurture external relationships with clients.Embrace a "Why over How" approach to addressing customer pain pointsBenefitsThis is a full-time position with a 40-hour working week.25 annual leave days.Permanent contract.Attractive and competitive salary.Pension contributions.An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.Opportunity to work with and learn from teams in marketing account management solution engineering and partnerships management.Travel expenses to meet with customers.Macbook and additional screens for your WFH setup.A vibrant international environment.Continuous personal & professional development opportunities.It is important for the applicant to hold a national or EU passport have a valid work authorisation and be within commutable distance.The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together lets shape the future of business softwareRequired Skills:Requirements 3-6 years of experience in solution consulting or a similar role within the SaaS industry specializing in CRM or customer experience products. Proven track record of successful solution delivery to enterprise clients. Strong understanding in SaaS industry especially working on products including but not limited to CRM Helpdesk software its implementation and its impact on customer engagement and business processes. Excellent communication presentation and interpersonal skills capable of working collaboratively in a client-focused environment. Strong analytical and problem-solving skills with a consultative approach to addressing client needs. Fluency in English and French is mandatory for this role Ability to travel as needed to meet with clients attend conferences and lead engagements. Competitive salary package aligned with candidates qualifications experience and the market value of the role Supportive and inclusive team and colleagues MacBook mobile and paid SIM Company provided Lunch Permanent Contract after the successful completion of the probationary period A vibrant international environment Reimbursement of approved business expense Opportunity to work with a global team and contribute to the growth of a leading technology company It is important for the applicant to hold a national or EU passport have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards. Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together lets shape the future of business software Key Skills Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting Employment Type : Full Time Experience: years Vacancy: 1