Computer Repair

2 weeks ago

London, United Kingdom Minko's Macs Full time

Computer Repair & Sales Senior TechnicianAre you passionate about the ever-evolving world of technology and eager to develop your career in the Computing industry Were seeking a motivated and enthusiastic individual to join our team as a Computer Repair & Sales Technician.About Us: Minkos Macs is a leading Apple Mac Computer specialist and retail company located in London. We are a friendly and knowledgable team captivated with all things Apple. We take pride in exceeding customer expectations with expert repairs and solutions; this is further reflected as we were awarded the notable title of Best Computer Repair Company in London and South East England Prestige Awards.Position Overview: As a Computer Repair & Sales Apprentice this senior role offers the opportunity to leverage your in-depth knowledge of Apple hardware and software. You will lead the technical team in diagnosing and resolving intricate issues across Apple devices ensuring efficient and high-quality repairsTasksResponsibilities:Develop and implement efficient repair procedures to optimise workflow and success ratesTrain and mentor junior technicians cultivating their technical growthProvide exceptional technical support and guidance to customersOversee inventory management and maintain a clean organised work environmentCurate captivating social media content for the companyRequirementsRequirements:Minimum 10 years of experience in computer repair (succeeding in a similar senior role would be beneficial)Extensive knowledge of Apple hardware software and troubleshooting methodologiesStrong leadership skills with the ability to motivate guide and develop a teamExceptional communication and interpersonal skills to build trust with customers and colleaguesMinimum of 3 years of experience in computer repair (preferably).Minimum of 3 years of customer service experience in a technical support role (preferably).Minimum of 3 years of experience with motherboard/component repairs (preferably).Confident spoken and written EnglishCandidates must be willing to travel between branch locations at timesEducation:Undergraduate Degree (or equivalent) 2:1 Minimum related to Computing (or similar)Minimum 3 A Levels (or equivalent) A-C Maths Computer Science Science Media; preferably*Minimum 5 GCSEs (or equivalent) 9-4 Computer Science Media; preferablyBenefitsBenefits:Hands-on training and mentorship from industry professionals with 10 years of experience.Continuous learning and development opportunities to enhance your technical skillsFriendly and supportive work environment.Perfomance IncentivesIf youre ready to launch your career in Computing we want to hear from you Apply now to join our team and embark on an exciting journey in the world of technology.Send your CV and cover letter to us today; we look forward to hearing from you Key Skills Customer Service,Mobile Devices,Locksmith,Apache,Mechanical Knowledge,Auto Body Repair,Roofing,Schematics,Soldering,Appliance Repair,Equipment Repair,Power Tools Employment Type : Employee Experience: years Vacancy: 1 Yearly Salary Salary: 40000 - 40000

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