Digital Systems Apprentice
2 weeks ago
- You will become a key digital support staff member, for all staff working collaboratively across this network
- Processing standard requests, problem solving to investigate issues, as well as reviewing site functionality
- Using IQX, our CRM system, with an advanced level of access to provide information requests, investigate issues and queries and ensure compliance documents are checked and filed in the system
- First point of contact to support others in the organisation to understand specific features of these packages, and how to use them for record keeping, finance requirements and reference checks
- Using Microsoft SharePoint to manage and support requests relating to project and training reports
- Using Microsoft Office Suite to contribute to reporting for incoming client files, CV formatting and sharing documents with consultants through share drive
- Good foundation knowledge of Microsoft Office Suite
- High standard of processing and numeracy
- Strong keyboard skills
- Can work well under pressure
- Ability to provide excellent customer service
- Excellent communicator at all levels
- Good team player
- Progression into a steady career
- Lots of development opportunities
- City centre location with good transport links, local to popular high street shops and restaurants
- Full access to a highly beneficial pension scheme
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