Senior Office Administrator

2 weeks ago

Cardiff, United Kingdom Xeinadin Full time

Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland

Role: Senior Office Administrator

Group Company: Lewis Ballard BBB Ltd.

Location: Cardiff, Wales


Who Are We?

Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.


Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms.


Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.


About the Role:


This is an exciting opportunity to join a very fast expanding company. Your role as a Senior Office Administrator will be reporting to the Area Practice Manager and will be responsible for a wide range of administrational tasks. As the Senior Office Administrator of a professional service company, you must have strong time management and organisational skills alongside excellent relationship management. This is a varied role and will be suited to someone who has a hands-on approach and enjoys working in a fast-paced evolving environment.


Key Responsibilities:

  • Answering phone calls
  • Chasing clients for books and records
  • Scanning & filing
  • Involve with onboarding process using creditSafe and fee quoting software like Ignition, GoProposal, Pandadoc.
  • Maintain client’s information in line with Xeinadin guideline
  • Finalising and sending out Accounts and Personal Tax Packs to clients for approval
  • Helping Hub Credit Controller with debtors’ queries
  • Finalising invoices / WIP Write out
  • Apply for HMRC & CH authentication code
  • Allocating of Disbursements to clients
  • Taking payments over the phone
  • Paying any cheques received from clients
  • Maintaining and reconciling office petty cash
  • Booking appointments with clients
  • Organise safe return of clients’ books and records
  • Keep track of laptops and other IT equipment provided to team members
  • Order Stationeries
  • Help the Area Practice Manager Lead with projects


Key Requirements:

  • Proven experience in administration and a fast-paced environment
  • Very high level of attention to detail and accuracy
  • Proficient with Microsoft Excel, Word, Outlook etc.
  • Excellent time management skills - handling multiple and varied deadlines concurrently
  • Must be able to meet administrative deadlines


Additional Requirements:

  • Be able to work independently as well as part of a team
  • Organised, proactive, reliable and self-motivated
  • Confident communicator with personnel at all levels within the business, both written and verbal


What We Offer:

Joining our team comes with a range of benefits, including:

  • A welcoming, inclusive work environment where your talents are truly valued.
  • Hands-on training and development opportunities to expand your skills and advance your career.
  • Exciting long-term prospects within our rapidly expanding firm and the wider Xeinadin Group.


Join Our Team:

Ready to take the next step in your career? Don't miss out – apply now and become a valued member of our team

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