Hospitality Services Supervisor

2 weeks ago


BexhillonSea, United Kingdom The Cinnamon Care Collection Full time

Hospitality Supervisor£16.09per hour plus company benefitsFull Time hours to include some weekend workingA Top 20 Rated Care Home Group 2024Awarded One Of The ‘UK’s Best Companies To Work For’Earlsfield Court is a stunning 72 bedded luxurious residential and dementia care home providing the very best in care and support.This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times.The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.The main responsibilities for this role are:1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money4. Monitor and support the dining areas at meal times ensuring that the highest standards are met5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times



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