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Quality Assurance Manager

2 months ago


London, United Kingdom Taylor Root Full time

Quality Assurance Manager


An international law firm is looking to hire a Quality Assurance Manager to focus on developing policies, procedures, and risk strategy in support of their client onboarding lifecycle and provide ongoing monitoring/ assurance of these.


This person can be based in London or remotely from anywhere in England or Wales.


Responsibilities:

  • Manage a small team who are responsible for the governance of Reg Ops policies and procedures
  • Work closely with Risk & Compliance, Reg Ops and other functions to maintain a robust and up to date suite of Reg Ops processes and policies
  • Ensure quality checks are carried out each quarter
  • Ensure the on-boarding process has followed internal policy and procedures in relation to CDD, screening and the risk assessment
  • Prepare reports for each jurisdiction on QA testing findings and make recommendations
  • Work closely with other teams to ensure a strong understanding of and adherence to the client acceptance and AML policies and procedures
  • Assist with the review of on-boarding procedures to ensure process and procedures are aligned to regulations and communicated to the team
  • Liaise with stakeholders across the business and regularly present to Partners and Business Leads


Requirements:

  • Minimum of 5 years' experience working in a compliance and/or client due diligence environment
  • Solid understanding of the regulatory requirements affecting law firms
  • Hold an AML certificate or similar equivalent
  • Prior management/supervisory experience
  • Confident at liaising with senior stakeholders and Partners