IT Infrastructure Manager

3 days ago


StokeonTrent, United Kingdom ACS Performance Full time

This role is an IT Infrastructure Manager position based at the company's Head Office in Blythe Bridge. It sits within a small IT Department and is responsible for leading all core infrastructure operations across on-prem, cloud, and hybrid environments. The manager will oversee the design, maintenance, and continuous improvement of networks, servers, cloud services, and end-user technologies. A key part of the role is balancing hands-on technical work with day-to-day operational oversight and longer-term planning.The position includes line management of a small infrastructure/operations team, so experience developing and supporting technical staff is important. The company is looking for someone who can ensure system stability, security, and scalability, while also acting as an escalation point for complex incidents.The environment includes networking (LAN/WAN/Wi-Fi/VPN/Firewalls), Windows Server, Active Directory, virtualisation (VMware/Hyper-V/Nutanix), Microsoft 365, Azure/AWS exposure, and Citrix technologies (CVAD, NetScaler). Practical knowledge of Paxton Access Control and Ubiquiti CCTV is also relevant. Strong troubleshooting skills and the ability to clearly communicate technical concepts are essential.Alongside daily operational ownership, this person will contribute to the IT strategy, standards, documentation, ...



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